Things to Consider When Viewing a Rental Property

Viewing a property can be exciting. Quite often it’s the most enjoyable part of the whole rental process. It’s very easy to get carried away by the idea of the next property being perfect while neglecting to check the things that really matter. We’ve put together a list of the top considerations to make when viewing a property, so you won’t forget to check something that could come back to haunt you.

Things to look for when viewing a rental property

Outside the Property

When you first get to your viewing, take a good long look at the outside of the building. Be sure to think about the following points:

  • What condition is the outside of the property in? Is there any structural damage that could cause issues further down the line?
  • What is the condition of other properties around?
  • How secure is the property? Are the locks of a satisfactory quality?
  • If you’re viewing a flat, what’s the entry system like?
  • Is there a burglar alarm?
  • Is there a garden? Who takes responsibility for the upkeep?
  • What is the parking like?

Inside the Property

When you’re greeted by the lettings agent, be sure to take the viewing at your own pace. Ask questions, be thorough and don’t be persuaded by the smell of coffee or great interior design. When in doubt, consider the following:

  • Are there any signs of damp? Any flaking paint? Any evidence of insect or vermin infestation?
  • How effective is the heating? Do all radiators work?
  • What is the state of insulation? Any double glazing?
  • Can you see any obvious repairs that you would like carried out before you move in? Be sure the landlord puts any promises of repair work in writing for you.
  • How much storage space is there? Can you imagine yourself fitting all your belongings into the storage available?
  • What comes with the property? Is it furnished, part-furnished or unfurnished? Are the white goods included?
  • What state are the kitchen cupboards and work surfaces in?
  • Run a tap, check how hot the water is. This will give you an idea of the condition of the boiler and water pressure.
  • What are the rules on decoration? Can you redecorate and give the place your own personal touch?
  • What is the phone signal like? Do you really want to rent a property where you can’t be contacted whilst at home?
  • Where are the electrical points? Can you spot any loose or dangerous wiring?
  • Any signs of condensation on the windows? This could be a sign of poor insulation or cracking sealant. Check the sealant in the bathroom too, is it intact?

Local Area

Take a walk to the shops, keep your eyes open and take in the neighbourhood. Be sure to think about the following:

  • What is the neighbourhood like? Would you feel safe walking alone after dark
  • Are there amenities in close proximity to the property?
  • What transport links are there?
  • What is the volume of noise like? Do any train lines run close to the building? Any busy roads nearby? Any late night pubs that could cause a disturbance?

Other Considerations

  • Are the burglar, smoke and carbon monoxide alarms in working order?
  • Are all locks, including windows, functioning correctly?
  • What does your rental payment cover? Who will take responsibility for bills and council tax?
  • How much is the deposit? Where will this deposit be kept?

No matter how much you want a property to be perfect, listen to your gut. If the property isn’t right, then it simply isn’t for you. Don’t force it and never run into a decision like this without full consideration and thought. Once you’ve found your dream rental and approach the moving in process, be sure to carry out a full inventory. Whether you’re a tenant, landlord or lettings agent, take the stress out of the inventory process with No Letting Go. Find out more about our award winning services here.

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Brexit and its Impact on the Rental Market

Brexit and its effect on the rental market

With the country voting to leave the EU last week a lot of people have turned their attention to the property market, and just how Brexit might impact buying and renting. It’s still too early to make any firm statements, but some analysts are starting to make some predictions about the rental market and what we should expect over the coming years.  An opinion that seems fairly common at the moment is that rental supply will remain at similar levels as Britain prepares for life outside the EU.

Brexit and Housing Supply / Demand

A report has found that two thirds of letting agents are not expecting supply, demand or rental costs to change that much in the immediate aftermath of Brexit. In the future demand may start to fall, as prospective international tenants choose to go elsewhere, but for the most part prices should stay around the same levels we’re seeing today. Elsewhere a quarter of the agents surveyed say that Brexit will cause upward pressure on rental costs, as landlords will be looking for a greater return on their investments.

Brexit and Buy-To-Let Mortgages

Buy-to-let mortgages have been getting increasingly difficult for landlords to obtain, with lenders continuing to reduce the amount that they are prepared to lend in relation to rental income. However there is some hope that Brexit may actually help the sector, as house prices could fall faster than rent and landlords’ yields would rise. That wouldn’t help their existing properties but it could provide some much-needed relief if they wanted to add to their portfolio.

Brexit and Housebuilding

Other industry experts say that housebuilding levels will take a hit, and that some property deals that were in the pipeline are now being cancelled following Brexit. If this is the case and fewer homes are built around the country then it could force landlords to continue with their current portfolio in the short term. However, overseas buyers could be tempted into the market thanks to a weaker pound, and anyone who trades in US dollars has much value to gain from capitalising on the exchange rate.

As things stand it’s too early to say for definite what kind of impact Brexit will have on property, but it will be a very interesting time for the sector. In the meantime if you’re a landlord or letting agent in need of inventory services then make sure you get in touch with No Letting Go today.

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No Letting Go Wins Bronze in Lettings Agency Supplier of the Year 2016 Awards

We are very pleased to announce that we have been accredited with the Bronze award for Supplier of the Year in The Times and Sunday Times Lettings Agency of the Year 2016 Awards. This is an honour as we were not only competing with inventory businesses but with all types of suppliers including compliance, maintenance and software companies.No Letting Go win the Bronze Award for Lettings Supplier of the Year

This award is the only one of its kind which focuses solely on Lettings. We have been commended in this category for offering an exceptional standard of inventories and reports to both agents and property management companies alike. Those who carry out our reports have been hailed as ‘highly qualified and reliable’ while the reports themselves are praised for their capability of being able to endure extensive inspection.

Stopping Disputes at Their Source

The rate of disputes over our reports is virtually non-existent. This is a direct result of our training academy which has also been applauded for its proactive approach to dismantling the opportunity for disputes at their source. Our training academy offers residential courses on inventory management and a mentoring scheme which has been set up by our highly experienced Training Director.

Don’t just take our word for it

Client feedback has proven that the vast majority of our clients agree with all statements. We have scored exceptionally well on referrals and our ability to understand what our clients want to achieve for their landlords and tenants.

If you want to find out for yourself why our service is so highly revered, don’t hesitate to get into contact with us here.

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My Deposit Is Not Protected: What Can I Do?

My deposit isn't protected, what do I do?

The most important thing of all to remember when it comes to deposits is that it is your money – every last penny of it. Which is why it is of such importance to ensure that your deposit is protected, which means making sure your landlord places it in an appropriate scheme. This must happen within 30 days of the deposit being given to the landlord, otherwise they may be liable for compensation payments to you worth one to three times the deposit’s total value.

Three Deposit Schemes

There are currently three qualifying deposit protection schemes in the UK, which are as follows:

At the beginning of your tenancy, it is of the utmost importance to carry out a full UK flat inventory, as a means by which to establish the basis for the deposit you’ll be handing over. While it’s perfectly possible to pay a deposit by way of other items – jewellery, a car, personal belongings etc. – these cannot be protected by any of these schemes. It is therefore recommended that only cash be used when paying deposits.

When Your Tenancy Ends

At the end of your tenancy, you landlord has 10 days within which to return your deposit, after you have come to an agreement on how much will be returned. If you do not agree to any deductions the landlord proposes, you can dispute the arrangement and your deposit will remain protected by the chosen scheme until you come to an agreement.

If Your Landlord Doesn’t Protect Your Deposit

It is a requirement for landlords to appropriately protect deposits, though research suggests this often isn’t the case. Chances are you won’t know for sure unless you carry out the required checks yourself, so it’s always worth doing exactly that. This can be done by contacting a TDP scheme directly and asking.

Deposit Protection Service (Custodial and Insured)
Telephone: 0330 303 0030

Telephone: 0844 980 0290

Tenancy Deposit Scheme
Telephone: 0845 226 7837

If it turns out that your deposit is not being protected, your landlord is in violation of their obligations and may be liable for compensation claims. Landlords who do not protect deposits also have restricted rights when it comes to tenant eviction. If your deposit is not protected, you are not provided with the information about the scheme being used or the deposit isn’t placed in an appropriate scheme within 30 days, you may be able to file a claim against you landlord. If your claim is upheld, you may receive a compensation payment of up to three times the full deposit amount.

When it has been established that your landlord is in any way breaching their obligations, you can either write to them directly to demand the situation be rectified, or take them to court. In most instances, court proceedings involving deposits are relatively straightforward and the claimant may not be required to make an appearance in court at all.

Find the latest changes to landlord deposit protection here.

If you’re a landlord or agent looking to remove the hassle from the inventory process, find out how No Letting Go can help you here.

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Negotiating The Return of Lodgers’ Deposits

The subject of deposits has always been one of a great many grey areas for both landlords and tenants alike. Of course, given the fact that every penny of the deposit money technically belongs to the tenant or lodger, it is primarily in their best interests to ensure they fully understand their rights and obligations.

From carrying out a comprehensive check in inventory before moving in right through to knowing when the time comes to seek legal advice, lodgers must ensure they understand where they stand. Contrary to popular belief and assumption, negotiating the return of a deposit if you are a lodger, living in student halls or living at the same property as your landlord is a slightly different process to that of the standard rental property tenant.

Negotiating The Return of Lodgers’ DepositsRequest in Writing

When the time comes to begin negotiating the return of your deposit, the first thing to do is put your request in writing.  Write directly to the landlord and ask them to return the deposit, being sure to keep copies of all correspondence in both directions. You may at a later time be required to produce evidence of such requests, so it’s a good idea to hold onto it.

What’s different about this particular scenario is the way in which lodgers are not considered short-hold tenants, which means the landlord is not under any obligation to protect deposits using an appropriate tenancy deposit scheme. This doesn’t necessarily affect your actual rights when it comes to your deposit in general, but can affect the negotiation and deposit return processes.

Establish a Deadline

Most professional landlord inventory services in the UK agree that problems generally tend to occur when lodgers are not direct and/or demanding enough when it comes to requesting what is rightfully theirs. If the deposit should have been returned but has not, the best course of action is to again begin with a written request for its immediate return with a specified deadline – something like two weeks. You can also take the opportunity to ask in the letter why the deposit has not yet been refunded, along with whether or not you can expect any deductions to be made and the respective reasons.

If unsure how to go about this, there are plenty of useful templates available online.

Nogotiating a return on lodgers' deposit - NoLettingGoDeductions

Your landlord is required to clearly list and explain any deductions to be taken from your deposit. If they do so and you fully agree that the deductions are fair, you can confirm your agreement and arrange for the remaining deposit to be refunded. If deductions are made though no breakdown or explanation is provided, you must request that this is done urgently. And if there are any deductions you do not agree with, you will need to dispute them with the landlord – once again in writing.

Consider Court Action

The very final step in the process if you find yourself dealing with a wholly uncooperative landlord is to consider taking court action against them. Contrary to popular belief, the court process with regard to recovering deposits and you might not need to personally appear in court at all. For your claim to be successful, you’ll need to provide plenty of documented evidence and paperwork of your attempts to recover your deposit manually and the fact that you are indeed entitled to the refund you are claiming.

If you’re a landlord looking to remove the stress from the inventory process, find out how No Letting Go can help.

Photo sources: Flickr/UpSticksNGo Crew – pixabay

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Is Airbnb Fuelling Illegal Subletting?

While it certainly provides an important and popular service, Airbnb is nonetheless proving to be something of a headache for quite a few landlords. A growing number of landlord inventory services in the UK are expressing concern over just how many tenants up and down the country are turning to Airbnb as an easy approach to illegal sub-letting.

Airbnb leads to illegal sublettingBy effectively allowing anyone with an Internet connection to advertise their dwelling in part or in full as available for rent by others, Airbnb has transformed the way the world approaches seeking and selecting temporary accommodation.  The only problem being that in a growing number of instances, tenants who do not have the right or the permission to do so are using Airbnb to sub-let the properties they are living in, as a means by which to make a profit. In doing so, they are not only breaching the terms of their tenancy agreements, but may also be invalidating any and all insurance of the building and putting the landlord in a position where they themselves may be in breach of their own mortgage terms.

A Growing Problem

Far from a rare or unlikely scenario the average landlord may find themselves facing, evidence suggests that cases of illegal sub-letting by way of Airbnb and similar services are on the up across the United Kingdom. The vast majority of landlords and largely every rental inventory service in the country is aware of at least a handful of instances where properties in their area or under their control have at one time or another been illegally sub-let by tenants.

On the whole, Landlord Action reports that over the course of the past year alone, illegal sub-letting by rental tenants has increased more than 300%.

A recent episode of ‘Nightmare Tenants, Slum Landlords’ on Channel Five put the subject well and truly in the spotlight, focusing on a landlord from West London who believed she had found the ideal rental tenant. Looking to let out her property for a period of three years, she found a young doctor who appeared to be an ideal match for her London home.

Illegal subletting fuelled by Airbnb - tenancy agreementNevertheless, it was sometime later that she discovered that her home wasn’t in fact being used as a residence by the doctor, but instead as a boutique hotel advertised via Airbnb. A rather extreme example, but one that nonetheless illustrates the kind of extent to which Airbnb and the trust of thousands of landlords are both being abused.

“We have had concerns for some time now regarding the protection of properties which are being uploaded and offered as holiday lets via Airbnb. We continue to receive a growing number of instructions from landlords who want us to start possession proceedings against tenants who have sublet their property via Airbnb without consent,” commented Paul Shamplina on behalf of Landlord Action.

“As well as damage to properties, landlords have received complaints from block managers with regards to being in breach of their head lease and unhappy neighbours in relation to anti-social behaviour, and that’s before considering issues regarding HMO licensing and possible invalidation of insurance and mortgage terms.”

Proactivity on the part of the landlord is largely viewed as the only realistic preventative measure against this kind of abuse, including regular property inspections and meticulous vetting of prospective tenants.

Are you a landlord, agent or tenant stressing over the inventory process? Find out how No Letting Go can remove the strain here.

Photo sources: – – Flickr/NobMouse



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Infographic – Generation Rent: Landlord vs Millennials

What do millennials think about the current housing situation? With this infographicOpen Property Group help us better understand the risks and challenges facing the ‘Generation Rent’.

Generation Rent - Landlords vs Millennials


If you’re a landlord, tenant or agency feeling the stress of inventories, contact No Letting Go to see how we can remove the strain.

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The Home of the Future – Courtesy of the Internet of Things

Technology has already done a lot to transform domestic living, just as the Internet has changed the way the world works in almost every respect.  Nevertheless, we have really only just begun to scratch the surface of what’s to come – perhaps much sooner then you realise.

The Internet of Things

Far beyond a means by which to access entertainment, do business and communicate with others, the Internet is slowly but surely working its way into everyday life.  You can already switch your home lighting and hot water on and off from anywhere in the world, but aside from these kinds of minor conveniences, the Internet of things still has quite a way to go.

But as far as the fair few visionaries are concerned, it really won’t be long before living lives as we live them today will seem borderline archaic.

The Intelligent Home

Why? Well, it all comes down to the fact that while technology as it stands today is impressive enough, it is for the most part passive. By contrast, years down the line we can expect to see more intelligent technology entering our lives in our homes than ever before. Roughly translated, technology will play an active role in enhancing and simplifying our lives, without having to be prompted.

In the home of the future, everything from lighting to heating to hot water to entertainment and so on will be intelligently automated and manageable with little to no human interaction. Our homes will actively and constantly monitor, record and analyse the way we live our lives and our day to day habits, ultimately enabling them to pre-empt our needs, our wants and our regular activities. The kind of technology able to read and accurately interpret facial expressions and body language already exists – it is only a matter of time until it enters our homes.

How the Internet of Things will shape intelligent homes of the futureEnhancing Every Day

Imagine never having to set an alarm as the home around you already knows exactly where you need to be and when. Imagine a home that accesses transportation and meteorological data for the day ahead, in order to offer accurate journey times, suggested routes and even a sensible outfit in accordance with weather conditions.

Or how about a bathroom mirror that doubles up as a daily health tracker and vital signs monitor? You simply go about your bathroom business as normal, but at the same time are effectively given something of a physical check by your home’s technology, with the data being stored, tracked and shared with your GP when necessary. You are prompted to take any required medication and provided with helpful suggestions in accordance with your current goals – weight loss, weight gain, improve fitness, better sleep, better nutrition and so on.

How the Internet of Things will shape the kitchens of the futureYour kitchen will know which food items are about to expire and advise you on creative ways of using them, ordering essentials will be as simple as providing a voice response when prompted by your refrigerator and intelligent cooking appliances will make it absolutely impossible to come up with anything that isn’t truly outstanding.

The home of the future isn’t about allowing our lives to be taken over by technology, but rather utilising the incredible technology available to us to enhance and simplify everything we do.

If you’d like to check out or subscribe to the Innovate UK YouTube channel.

You can also follow @InnovateUK on Twitter here.

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Best Apps For Landlords

There’s really no disputing the fact that mobile technology has made life exponentially easier for the average UK landlord. But at the same time, it can be difficult to know where to start when it comes to choosing the very best mobile applications to use for professional purposes.

What are the best apps for landlords?From local landlord inventory services to helpful communication software and so much more, the market really is quite enormous. Which is why we’ve rounded up a selection of the very best – all of which are more than worth trying out:

1) The Landlord App

In the case of this particular app, the name really does say it all. The Landlord App basically offers a comprehensive array of conveniences and features to help landlords operate and manage their businesses more effectively. From finding new tenants to scheduling utility bill payments to chasing payments owed and so on, there’s an incredible amount packed into this superb app.  Highly recommended by the vast majority of landlord inventory services in the UK.

Available at – 

2) Scanbot

Absolutely fantastic for keeping track of all your most important documents, Scanbot allows the user to create high quality JPEG or PDF copies of documents in a matter of seconds.  From contracts to receipts to invoices and so on, it is simply a case of using your smartphone’s camera to instantly scan and record your documents. Copies are saved in excess of 200dpi for outstanding quality and the app does a great job of reducing motion blur.

Available at – 

Top apps for landlords3) Rightmove

The Rightmove app basically takes absolutely everything the market-leading online estate agency offers and slips its right into your pocket. It is one of the best and most important applications you will come across when it comes to keeping a close eye on local markets and assessing property values/rent averages. It can also be a fantastic app to use if you plan on using Rightmove to advertise a property on your own.

Available at – 

4) Ask A Lawyer

This particular app was created for those with important legal questions to ask, though neither the desire nor means to pay huge sums of cash to arrange a consultation. The app makes it possible for any landlord at any time to ask any question whatsoever with regard to their business. Expert answers and advice are then offered from qualified and experienced legal professionals up and down the country – all of which is made available 100% free of charge.

Available at – 

5) Landlordy

Landlordy markets itself as the ultimate mobile companion for the DIY landlord, and it’s not hard to see why. With the ability to help you track rent payments, manage expenses and even prepare rent invoices there’s no excuse not to have it downloaded to your smartphone. You even have the option of exporting and sharing the data with your accountant, so that your finances are always up to date.

Available at –

6) My Landlord

Last but not least, My Landlord is by far one of the best mobile apps of its kind to hit the market so far. My Landlord basically serves as the most convenient and reliable method for reporting and recording minor to moderate maintenance issues. The tenant is able to describe the problem, take a picture of it with their device and send it straight to the landlord’s device. It can also be used to report things like graffiti and vandalism, dumped rubbish, abandoned vehicles and more.

Available at –

If you’re a landlord suffering with the headache of rental inventories, find out how No Letting Go can help.


Photo sources: – Sean MacEntee

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Infographic: Step by Step Guide to Being a Landlord

Are you are considering investing in property? With demand far outstripping supply, buy-to-let is certainly an attractive income investment for many people. This infographic by Commercial Trust will help move your first steps towards becoming a successful landlord.

Step by step guide to being a landlord

Are you a landlord, agency or tenant stressing over inventories? Find out how No Letting Go can help here.

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