What All You Need to Know About EPC

Introduced in the year 2007 as a vital part of Home Information Packs (HIPs), Energy Performance Certificate or EPC in short gives potential tenants or home buyers how energy competent their building is. An Energy Performance Certificate provides you the answer of many questions like consumption of energy in your home or your eligibility for a greener way of life.


What is an EPC?

In Layman language, the EPC provides information related to carbon dioxide emissions and potential energy costs. If you live in the UK and owns property, then you must have an EPC as it will help you to hoard some money on your electricity bills. As per the law, if you’re leasing out or selling your commercial property or home, you must have this official document when you place your property on the market.

Let’s discuss step by step about EPC…

Which kind of buildings needs this certificate?

More or less, all domestic and commercial properties need this certificate. In plain and simple language, if you use heating or cooling devices in your home then you’ll require an EPC.

Why get an EPC?

Domestic-EPC-No-Letting-GoIf you’ve flats to rent them out to a new renter or want to sell your building, then you must show your EPC to tenants or potential buyers. A copy of the same is also handed over to the new buyer or tenant.  If you are thinking of purchasing or leasing a property from a landholder, the certificate should be provided to you without any cost. If you choose to purchase a land, you will be conferred a genuine a copy by the seller. If you rent out or sell your property, just use this credential within its validity period.

What are the benefits of EPC?

Periodic check up of the energy condition of the property will aid landowners to reduce the carbon amount that a home releases and they can even save money on energy costs. Another advantage with this certificate is that having this inspection will ensure that the property holders keep their premises constant as per the energy efficient standards. In addition, it endows property owners with the estimated costs that can be used to manage the premises.

What is included in an Energy Performance Certificate?

EPC-NoLettingGo-BlogAn EPC contains a comprehensive report with recommendations to cut down the usage of energy and emission of carbon dioxide. It comes with a rating report that shows your present carbon dioxide releases and energy efficiency with potential stats that your home could rack up. These potential statistics are computed by creating a grade system.

Under this, ‘A’ rating is considered as the most efficient one, whereas ‘G’ is labeled as the poor one. The method of rating calculation is same for all homes. On the same token, the thorough report also suggests techniques through which you can lessen the amount of energy and fitting of loft insulation. This evaluation also suggests you the ways to make changes in carbon emission and energy rating of your property.

Image source: wikipedia.org

Posted in Lettings, Property Rental | Tagged electricity bills, Energy Performance Certificate, EPC, letting, property | Comments Off

No Letting Go – The First Property Inventory Company to Join the Property Redress Scheme

PRS_logo-NoLettingGo-BlogWe like to think of ourselves as being rather forward thinking here at No Letting Go and our most recent announcement is testament to that. We have agreed to join the Property Redress Scheme and, in doing so, have become the first inventory company to get onboard.

For those of you who haven’t heard about it, the Property Redress Scheme will run three government authorised schemes. Each scheme will have a view to allowing tenants and landlords to hold agencies to account, which should help them make requests for compensation. The idea is that, through the adoption of this scheme, there will be greater scope for arriving at an agreement between two parties, with an ultimate judgment being made by a Property Redress Scheme Ombudsman, where necessary.


Whilst we are not mandated to join the scheme, we are certain that the implementation of the scheme will move the industry forward as a whole which is what we’re all about, and so our enthusiasm in being part of it. It’s important to keep a perspective however and remember that the vast majority of Letting Agents are extremely ethical presenting very little risk to landlords or tenants; it’s the very small percentage who are not working to those values that this scheme is designed to protect against.

We are passionate about raising standards and best practice within the property industry and each of these values are being upheld within a scheme we are extremely proud to now be part of. We hope that by bucking the trend for inventory companies, we may set a precedent that others can follow to ensure this movement really gets the traction it deserves.


The Property Redress Scheme, which launched in July this year, already has over 2000 members and growing on a daily basis which is testament to the hard work being put in and the belief industry-wide that this and the other two schemes will have a great, positive impact.

We have not gone into a great amount of detail here regarding the intricacies of the schemes but, if you are interested in finding out more, then you need look no further than www.theprs.co.uk for further background!

Posted in Property Inventory Management, Uncategorized | Tagged government authorised scheme, landlords, Property Redress Scheme, PRS, renting, tenants | Comments Off

INFOGRAPHIC – What happens to the deposit?

mydeposits is a government-authorised tenancy deposit protection scheme; they’ve just published an useful infographic that we’ve decided to share with you. What happens to the deposit at the end of the tenancy? How do you avoid disputes?

Dispute infographic final - TopDispute infographic final - Lower


Posted in Lettings | Tagged disputes, infographic, landlords, letting, property, property inventory, tenancy deposit | Comments Off

Janine Gehlig Announcement for Liverpool

We’re delighted to welcome Janine Gehlig who is heading up our new branch in Liverpool. Janine has been involved in the property sector since 2008. She has excelled within the sector of construction and property clerking, as well as leasing in the commercial and residential divisions. Janine has extensive inventory experience. She spent four years in South Africa working in the market as well as working with No Letting Go since January 2014.
Her achievements have given her an opportunity to set up the Liverpool No Letting Go branch which she is sure to tackle head on. Not only has Janine provided a level of service which is always held up to a high standard, her professional and “always willing to get the job done” attitude ensures the Liverpool No Letting Go branch will succeed.


Nick Lyons, Managing Director of No Letting Go added, “The property rental market and subsequently the property services sector is extremely buoyant. Liverpool has become one of the UK’s Top 6 rental markets for Landlords, yielding even better returns than London property. Janine will ensure service levels are maintained throughout the area in line with our philosophy of providing a national service that is delivered locally. ”

For more information please contact Janine Gehlig direct on 07474 736 313 or Gary Claven on 07475 526 111; alternatively visit www.nolettinggo.co.uk.

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No Letting Go Appoints Area Manager for Brighton and East Sussex

No Letting Go has appointed Freddie Chenal as its new Area Manager for Brighton and East Sussex. Freddie joins No Letting Go having relocated to Brighton earlier this year from Cape Town, South Africa where he spent the past 10 years. During this time he was a leading sales negotiator for Rawson Property Group winning several awards.

On joining Freddie said, “I am extremely customer focused and passionate about delivering an exceptional inventory management service to our clients in Brighton and East Sussex. ”


Nick Lyons, Managing Director of No Letting Go added, “The property rental market and subsequently the property services sector is extremely buoyant. Brighton is one of the UK’s largest rental markets; 28% of private housing stock is rental property. Based in Brighton Freddie will ensure service levels are maintained throughout the area in line with our philosophy of providing a national service that is delivered locally. ”

For more information please contact Gary Claven on 07475 526111 or visit the No Letting Go Franchise website.

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No Letting Go Welcomes New Franchisees in London and Gloucestershire

We’re happy to welcome two new regional franchisees.  Tarinder Bassi is providing inventory management services to the Ealing and Chiswick area, while Sheridan and Alastair Lines have taken on the Gloucestershire territory including Gloucester, Cheltenham and Stroud.

Tarinder brings with him 18 years of experience gained in retail and customer service roles, he said, “my passion for high quality customer service and working closely with people fits well with the ethos at No Letting Go and works to my strength. I have always wanted to own my own business and this franchise ticked all the boxes. I’m very excited about this new opportunity and the potential is presents, learning something new and doing something different.”

GloucesterFranchiseesAlastair and Sheridan Lines run their own successful haulage company and have some property experience through owning rental properties.  Sheridan said, “We are not new to business and as landlords ourselves understand the importance of accurate, comprehensive inventories. The property market is extremely buoyant in our area and we believe that we can really build a strong business. Following No Letting Go’s comprehensive training and time spent preparing to launch we have hit the ground running and are already busy. Our first projects have all gone really well.  Our daughter Jacqueline is supporting us with some of the inventory and paperwork and we hope that she will eventually join us full-time.”

Nick Lyons, founder of No Letting Go added, “The private rentals market continues to grow rapidly with over 4.1m people renting privately in England and Wales. Since legislation changes in 2007 inventory management services have become one of the most critical rental documents and yet this is still a young market for those providing inventory management services with enormous potential.  With the addition of online technology and inventories routinely being carried out using tablet and mobile devices, this service is unrecognizable from its paper-based roots.  Today inventory clerks can be contacted in the field and No Letting Go have led the way through its franchise network to provide a national service to exactly meet the needs of Landlords, Letting Agents and Property Managers working in this dynamic environment.”

For more information please visit No Letting Go Franchise website.

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What to Expect When Flat Sharing in London

With the average price of private rental properties in London more than double the rest of the UK, your best bet for securing somewhere to live in the capital is to flat-share.

If you have ever been a student living away from home, you will probably be familiar with the concept of flat sharing. If not, it’s basically where two or more people live in a property together, with a private bedroom and shared communal areas. Renting in this way means you get to split the rent, bills, and other costs between tenants, meaning you can actually afford to live in London.

renting in londonFinding a Flat to Share

There are flat-shares found right across the capital; however, not all areas may be to your taste or within your price range. The best thing to do when looking for a place to live is to focus on areas close to where you work or study, or areas where commuting costs are reasonable. Commuting around London is not going to be cheap and sometimes paying higher rents within Zones 1 and 2 can work our more cost friendly that living in Zones 5 or 6 and travelling to work or college by public transport. If you want to find out about a particular neighbourhood, the Office for National Statistics website is a good resource.

Generally, flat-share rental accommodation is not advertised on typical property websites. However, there are dedicated sites offering plenty of options. Due to the high rate of scams and fraudulent postings, you should probably avoid Gumtree and instead use sites such as Spare Room and Move Flat, both of which are highly reputable.

The Inventory

Upon securing a new place to live and being ready to move in, you will need to sign an inventory provided by the landlord, which details the contents and condition of the property. The idea of the inventory is to monitor the condition of the property and any items therein. An inventory will also be carried out just before you leave a property and will make clear which damages (if any) need to be paid for out of a deposit. If a landlord does not provide an inventory, you should consider having one carried out by an inventory clerk.

Tenancy Agreement

Along with the inventory, a landlord will also ask you to sign a tenancy agreement. The agreement will outline the terms of the tenancy including rent payments and contract expiry, and information concerning the dwelling and its contents.

paying rent in LondonRent Payments

Rent is typically split equally between flatmates and paid per calendar month. Rent payments are made in accordance with the tenancy agreement and, unless previously agreed, cannot be increased without consent.

At the start of your rent, you will be required to pay a deposit. To ensure your money is protected and a landlord does not rip you off, your deposit is stored in a government controlled tenancy deposit scheme. If there are damages to pay for at the end of a tenancy, a landlord will be able to retain a percentage of the deposit without your consent. If you feel that this is not justified, you can appeal through tenancy deposit scheme litigators.


Like rent, bills will be split between flatmates. How this is done will be arranged between yourself and your new house buddies. Generally, all flatmates pay their share into an account and bills are paid directly to the landlord by Direct Debit.


Photo source flickr: Garry Knight, Images Money

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Advice for First Time Landlords

With house prices rising at their fastest rates since the recession, and the gap between those who can afford to buy and those who cannot widening with each passing month, now is as good a time as ever to enter the buy-to-let market and become a landlord.

The buy-to-let market is an incredibly lucrative one at the moment and, for first time landlords, a venture that can prove very financially successful. However, it is important that you approach it in the right way. Buying-to-let is very different from purchasing your own home and any mortgage taken out with the intention to let must be what is right from a business standpoint. Even if you do not intend on purchasing a property but instead wish to capitalise on demand by renting out a room in your own home, a business mentality is essential.

Legal Requirements

Whether you are renting a room in your main home or purchasing a buy-to-let property, there are certain legal responsibilities that you must adhere to in relation to tax, health and safety, and tenants. Before venturing in to the market, it is important that you are well aware of your responsibilities. Gov.uk offers this guide on being a landlord and renting out a room, which covers deposit protection schemes, tenancy agreements, possession claims, evictions, and more. Take the time to read each of the sections in the guide and familiarise yourself with what being a landlord requires.

Mortgage Advice

mortgage advice for first time landlordsIf you are purchasing a buy-to-let property, it is essential that you think from a business standpoint. A good rental property is not necessarily somewhere that you would like to live yourself, but somewhere that is appealing to a tenant, with good transport links and within close proximity to local amenities. When funding your buy-to-let investment, it is crucial that you seek advice from an independent mortgage advisor. While most banks and building societies offer buy-to-let mortgages, some of the best deals do not exist on the high street and can only be found through a whole-market broker. Unbiased.co.uk is a great place to find an independent financial adviser in your area.

Letting Agents

Buy-to-let can be a minefield of red tape and it is important that you do your homework before entering in to the market. From tenant deposit schemes to ensuring items of furniture comply with fire regulations, there is a lot to take in as a first time landlord, so the help of a letting agent could be vital. As well as the finer details of being a landlord, a letting agent will also be able to provide you with advice on potentially lucrative areas to rent. Find a good letting agent through the Association of Residential Letting Agents (ARLA).


As a landlord you will need adequate insurance to cover the building and contents (if the home is furnished), and your rental income – especially in the early days. Insurance deals differ greatly depending on your preferences and your circumstances. LandlordExpert.co.uk offers a good directory of insurance brokers across all areas of the UK.


no letting go property inventoryWhile it is not a legal requirement, an inventory is something you should definitely not overlook as a landlord. An inventory is a listing of all the contents of a property and the condition of the property, designed to help monitor the condition of the contents/property before a tenant moves in and just before they leave. The inventory is signed by both landlord and tenant and works as an agreement between both parties, making clear what damages need to be paid out of a deposit and eliminating possible disputes. It is in the best interests of you as the landlord and your tenants that the inventory is carried out by a professional third-party inventory clerk; this ensures thorough documents, as well as photographic and video evidence.

Photo source flickr: Simon Cunningham.

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Property Inventory: Why It Should Be Considered by both Tenants & Landlords

for rentThe landlord/tenant relationship is a common one in the UK, with a reported 3.8 million people living in rented accommodation in England alone. However, while many tenants enjoy a long and prosperous relationship with landlords, there are also those whose association is less than amicable.

We’ve all heard the stories about landlords from hell; there are enough of them out there to give landlords everywhere a bad name. Nevertheless, the nightmarish tales do not exist solely on the side of the property owner – there are also stories of tenants from hell, making the landlord’s life misery and ruining a rental property.

Most of the issues that occur between both parties in a rental agreement are because of one thing: blame. Landlords blaming tenants for causing damage and tenants insisting damage was pre-existing, it is a common situation; however, it is also one that never has to surface. Playing the blame game pits your word against the word of the other party, the result of which generally ends up being settled in court. A simple document such as a property inventory, though, will instantly eliminate any issue over any aspect of a property.

Property inventories for landlords

As a landlord, it goes without saying that you want to protect your home, your livelihood. Since 2007 and the introduction of the Tenancy Deposit Scheme (TDS), it has been much harder to do this. The old days of having full control over a deposit are gone – tenants have more rights and they know this. Since the TDS was brought in, tenants are now more willing to challenge the holding of a deposit; some will do it even if they know they are in the wrong. While this can be frustrating, they are well within their rights to do this and they have a pretty good chance of winning if a case went to court. The only way you can prevent this from happening is with a comprehensive property inventory.

1574578786_377548bf33_oAn inventory, when carried out by an agency, will list all of the contents and record the condition of a property using both written and photographic methods. The inventory will be taken just before a tenant moves in and just before a tenant leaves, to make clear what, if any, damages need to be repaired and paid for out of a deposit. Inventories are generally carried out with a tenant in attendance and must be signed by the tenant, giving you as the landlord assurances that your property is protected.

Property inventories for tenants

As a tenant, the reasons for considering an inventory are the same as those of a landlord: you do not want to be blamed for something you haven’t done. While the Tenancy Deposit Scheme is in place to ensure your deposit is protected, an inventory report will provide you with that extra assurance that you need to leave a property without any hassle.

There are times when landlords and tenants do not agree on certain things – one thing they can both agree on, though, is a property inventory.

Image sources on flickr: Michael Mandiberg & Orin Zebest

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Property Market Facts & Figures – January 2014

Here is a great infographic we recently discovered over at Rentguard Insurance looking at the property market in January 2014. As you can see property prices & rent is likely to increase sharply in the near future meaning it is even more important that you protect your property.

Posted in Landlords, Property Rental | Comments Off