Now Hiring: Kaptur Sales Recruitment Vacancy

Kaptur Property Inventory Software - Recruitment Vacancy

Kaptur is the latest mobile software released by No Letting Go. It provides quick, easy and compliant software for residential letting agents to complete compliance reporting in house. The system is unique in that it also gives the client the ability to outsource to a network of professionals as and when they wish. The software can provide different report formats for different uses, is workflow driven saving time and cost for clients and has a comprehensive editing and management suite to ensure reports are managed effectively.

The software is currently used by all No Letting Go offices, some external inventory clerks and residential letting agents throughout the UK. The system is also integrated into key suppliers such as Fixflo.

The opportunity for Kaptur is in the residential lettings market, residential sales market, block management and commercial property markets. No Letting Go see Kaptur as a partner to help save costs and develop efficiencies and as a tool to help generate stronger relationships with the market that will help grow all sides of the business. It is also an entry point tool for new markets and is by its very nature, very scalable.

This is an excellent opportunity to be part of a great new product that you can make your own.

Scope of the Role

The role is to initially establish Kaptur as one of the key mobile compliance/inventory software providers by selling the solution to potential agency clients. Using existing contacts, the No Letting Go franchise network and your own existing or developed relationships, you will sell the service to meet your targets. This will initially involve following up on leads, completing online demos, setting and managing trials, carrying out face to face client meetings but you will be expected to carry out industry presentations, source and develop partnerships and manage these to a profitable outcome.

Whilst the software is already being used by the market, January 2017 sees the release of the IOS version of the software with several new enhancements for the android versions. Your role is to build on the successful launch of the software by developing existing and new accounts and developing long term relationships, building a strong pipeline.

You will be required to deliver projected revenue and deliver on other key performance indicators related to the ongoing growth of the business. The role will require you to work closely with the CEO, Marketing Manager, Customer Support Teams and the No Letting Go franchisee network.

Target Markets: Business-to-Business Residential and Commercial Property Management Market, PRS, Student Market.

Key Accountabilities

Key Performance Indicators:

  • Monthly Revenue
  • Client Retention
  • Franchisee Kaptur revenue
  • Activity (demos, trials)
  • Number of new clients
  • Growth of existing accounts
  • Source and develop new partners
  • Marketing Manage costs of service delivery

As the key sales person, you will also play an active role in the development of the brand. This will involve business development including:

  • Developing and rolling out national marketing campaigns for your target markets working with the marketing department.
  • Identifying opportunities for campaigns, services, and distribution channels that will lead to an increase in sales.
  • Working with nominated franchisees to deliver on budgeted growth targets, maintain communication and increase profitability for all parties
  • Set up meetings between client decision maker and key franchisees and/or management team.
  • Managing and nurturing the client relationship team to ensure the highest productivity whilst keeping motivation levels high.
  • Submitting monthly progress reports and ensure accuracy of all data (pricing, invoicing etc.).
  • Attend all shows/seminars/conferences.
  • Attend some regional franchise meetings.
  • Monitor daily and weekly deliverables.

Personal Attributes

This person needs to be a self-starter, disciplined and very driven to meet targets, someone that can work well with people and get the best from them.

The key initial requirements of this role will be for a person with an excellent telephone manner, who can quickly build rapport with a prospect quickly and be viewed as knowledgeable and trustworthy. In addition, it is essential that they are organised and administratively competent.

The successful applicant will be required to learn the fundamentals of the inventory business with respects to SaaS.


The candidate is likely to come from either a property, property services or software services/licensing background with a good understanding of SaaS. Will have a proven sales track record at all levels, excellent communicator both internally and externally, excellent telephone skills and able to represent the company at the highest levels.

The successful candidate will be one who can show that they can work from the bottom up, make sales and develop new business accounts for the long term. We are looking for the candidate to be passionate and enthusiastic, wanting the service to be a success.

Induction and Training

A detailed induction programme will be compiled involving all parties involved. This will include IT support, Marketing and Management.

Reporting Line

Initially to CEO and Marketing Manager.
Salary: £25k + commission, OTE £35k + company package.
Offices are based in Swanley (National travel will be required)
Office hours are 09.00-17.30 Mon-Fri

How to Apply

To apply, email your CV to

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The 10 Cheapest Places to Rent in the UK

Buying a house is becoming less and less possible to many people in the current climate. More of us are abandoning the mortgage and sticking to the rental arena for much of our lives. But where are the cheapest places to rent in the UK? Furthermore, what are they actually like? Take a look at our definitive list for more insight. All average rent figures are from the Valuation Office Agency’s 2015-2016 data. 

The 10 cheapest places to rent in the UK - picture of Hull town centre

10. County Durham – £450pcm

Before the £450pcm rent and £1.30 pints get you too interested, we must warn you County Durham isn’t for everyone. Durham is deemed to be the most beautiful Cathedral city in the UK. Despite this, the traffic is a huge turn-off for some, while the university student vs local youth rivalry is claimed to regularly bubble over on Saturday evenings.

Having said this, there are plenty of great reasons to pack up your bags and head to Durham. The area offers beautiful sights, especially at night. While the country walks and close-by national parks propose a more refined social life, the buzzy Newcastle is easily commutable. The injection of students to the city lend it a lifeline from its ageing appeal.

9. Darlington – £440pcm

Close neighbour to tenth spot, Darlington is described by The Guardian as an ‘unexpectedly pleasant town’. Parts of the centre are politely labelled as ‘dreary’ while the winters are considered devastating to the uninitiated. If you can look beyond this, you’ll see a high employment rate of 72% and a life expectancy slightly higher than the national average. Cost of living is cheap and residents seem both cheerful and patriotic in their support of the area.

8. Barnsley – £427pcm

There’s a lot of negative chat about Barnsley. Once a British powerhouse with strong industrial, agricultural and mining roots, today the town is in need of a bit of TLC. Despite the need for revival, a £427pcm average rent is still attractive. If you look a little further into the area, you’ll see it has a lot to offer. Luscious countryside and excellent transport routes to key cities like Sheffield make the town more appealing.

7. Bolsover – £435pcm

Another former mining town, Bolsover is also a mixed bag when it comes to resident reviews. Some cite its troublesome youth culture while others completely dismiss such comments. An overall pleasant feel is said to infect the town while its community spirit is strong and prosperous.

6. North East Lincolnshire – £425pcm

North East Lincolnshire has some pretty reasonable rent at £425pcm but it also has a pretty bad rep among some residents. One of the more noticeable issues is its poor mobile coverage. The area gets only 87% coverage which sounds high but the majority of areas in the UK receive 99%. The average income is higher than its surrounding areas while employment rate is spot-on average. Overall, it seems to offer a positive vibe which reverberates through internet comment pieces and resident forums.

5. Stoke-on-Trent – £435pcm

Stoke-on-Trent gets a lot of bad press online. In fact, the town was recently the topic of fierce debate after being labelled as the eighth-worst place to live in the UK according to website Thankfully though, a handful of resolute residents came to the town’s support. Dwellers of the Staffordshire city praised its friendly citizens, luscious green spaces and ‘overall nice feel’. One person even dubbed the town ‘a real place, for real people, in the real world’. For an average of £435pcm on rent, there’s plenty of reasons to head to Stoke-on-Trent and pledge your support to the town.

4. Pendle – £435pcm

Say what you want about Pendle, parts of it are truly beautiful. The Lancashire Borough was referred to as the most anxious place to live in the UK according to an Office for National Statistics study but we’ll look beyond this. The truth is, if you’re the type who loves the feel of former mill towns and socialising with strong jawed no-nonsense villagers, you’ll love it here.

3. Hyndburn – £435pcm

There are two ways to look at Hyndburn. Either you look towards the desolate streets of Woodnook, Accrington that are filled with boarded houses and industrial age architecture. Or you look towards the low unemployment rates, low crime rates and general community spirit of the wider Hyndburn area. Now may even be the perfect time to move to the borough. Some of the vacant areas including much of the empty homes in Woodnock are set to see a revamp in the coming years. Who knows, your £435pcm rent could be a steal in years to come.

2. Burnley – £400pcm

Back in 2007 Channel 4 aired an episode of ‘Location, Location, Location 20 Best and Worst Places to Live’. In this they labelled Burnley as the 19th worst place to live in the UK. What we love about this scenario is how the people of Burnley rallied together and blasted the show for it. It’s clear this town does not lack community spirit.

If you’re keen on a no-nonsense style of living, this is certainly a place for you. Burnley offers a high quality of life coupled with picturesque countryside albeit a little rough around the edges.

1. Hull – £395pcm

Hull is a city to truly divide opinion. Some say it’s one of the best places to live in the UK, others say it’s one of the worst. There’s no denying the city was once considered the butt of many a joke. Though today it’s in the middle of a huge revamp. Initial laughing points like its fishy smell and obesity rates have been replaced with commendation for how far the area’s come. To the extent that it’s actually UK City of Culture 2017. We’re not surprised people are escaping to the city for its average rent of £395pcm and bustling streets.

Want to keep costs down? Avoid the pains of inventories and deposit disputes. Take a look at No Letting Go’s inventory services to find out exactly how we can help ease the process.

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How Much Rent Should I Charge My Tenants?

How much rent should I charge my tenants? No Letting Go

A regular income of rent is one of the joys of being a landlord. Not only does it help your day-to-day living but it’s also essential to the healthy maintenance of your portfolio. So how much rent should you charge your tenants to rent your property? The answer’s far from simple but with a bit of guidance you’ll be on the right track.

There’s a serious problem that comes with discussing rental costs. If you get this wrong, it can have a detrimental effect on your entire business. Also, it’s notoriously difficult to increase the rent when you’ve already set it. Opt for too little and you’re facing a potential loss. Charge too much and you may struggle to fill the property.

Research the Market

This is your best way to gauge an appropriate price. Look at properties of the same size in your surrounding area. If most rentals charge a similar amount then you’re going to have to be competitive.

When researching the market, consider where your property sits. If you can offer something significantly better than your competition, it’s worth placing your property at the upper end of the spectrum. Alternatively, if your house/flat is lacking in a few key areas then it might be worth dropping your price.

Work Out Your Rental Yield

So this isn’t the most attractive part of the landlord role though it’s an essential one. The income is the biggest draw of buy-to-lets. You need to work out your rental yield. In layman’s terms, this is the percentage of your purchase price which you take each year.

There’s a simple formula to work this out. Deduct all costs from the rent you receive. Then divide this into the property value (including any additional purchasing costs). You’re then left with the rental yield (make this a percentage). For example, if the annual rent is £10,000 and your property cost £200,000, you’re left with 0.05 which equates to 5%.

If you’re hunting for the next addition to your portfolio, it can be a headache to go through this equation over and over again. If you’re looking for a quick fix, head over to This is Money and give their Buy-To-Let Yield Calculator a try.

Before you settle on the rent you charge, you really ought to work out your rental yield.

Biggest Factors Affecting Rent

There are numerous key factors that dramatically affect the rent you can charge. Here are some of the most important points to think about:

  • Location – If you own a one bedroom flat in central London, you can charge more than you could for a four bedroom house in Manchester. Don’t consider the national average, think about the immediate area.
  • Is it furnished? – If you’re including furniture in the deal, you can charge more. Depending on the quality of the furniture, this difference can be huge.
  • PetsMany landlords don’t allow pets into their properties. If you choose to let to pet owners, it’s perfectly reasonable to charge more rent.
  • Tenants – If you’re aiming for a specific type of tenant, you can target them with the rent you charge. This effectively opens doors to some tenants by undercutting the competition or alternatively pricing some tenants out the market. Be cautious with this approach.
  • Amenities – What’s close-by? The facilities that surround your property play a big part in the price you can charge. Is it close to a school, has a great access to parking, is near a parade of shops, etc.?
  • Desirability – What’s the state of the local property market? Are rentals being snapped up as soon as they’re on offer or are they lingering for months?

Being a landlord can be very stressful. Don’t let inventories become another addition to this. Find out how No Letting Go’s inventory services can help take the pain away from the process.

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How to Be a Good Landlord

How to be a good landlord

Landlords have a bad rep. Most tenants will happily tell you about their experience with a previous tyrant they rented from. Unfortunately, this isn’t always justified. There’s an inherent contempt for the profession which is hard to evade. Thankfully, it doesn’t take much to show you’re actually a professional who’s both fair and respectful. Here are a few tips on how to be a good landlord.

Treat It Like a Business

Your property is your business. If your tenants don’t pay, you have to cover your mortgage. If something goes wrong, you’ve got to find the solution. The truth is, you have to go one step further. Put systems in place to cover all possibilities. When you let to someone, there should be an organised and systematic approach. For instance, what plans do you have in place for when you go on holiday? You should inform your tenants and give them an associate’s contact details should they need you.

Don’t Let to Bad Tenants

All landlords are desperate not to fall into a void period. This doesn’t mean you should jump for the first tenant who comes your way. You should always follow a thorough screening process to ensure you’re only letting in the good guys. The last thing you want is to be a babysitter, chasing after overdue payments and cleaning up after people’s mess. This will give you trust issues and could cause you to be unfairly strict to tenants in the future.

Meet Safety Standards

All landlords have obligations to fulfil. One of these is to adhere to correct safety standards. Have a checklist of these and ensure your property meets the expected criteria. Gas and electrical equipment needs to be installed and checked every year by a registered engineer. Fire alarms and carbon monoxide alarms must be fitted and checked regularly. Record any such activities and make them available for all to see.

Create a Personalised Tenancy Agreement

Most landlords use a standard tenancy agreement which usually covers all bases. The trick is to create a more personalised agreement. It’s certainly best to seek legal advice on this. By giving your agreement a personal touch, you can dispel any ambiguity and irrelevant clauses. Be sure to make it clear who’s responsible for the upkeep and maintenance of the property. This will prevent any future misunderstandings. We know this goes without saying but be sure to protect your tenant’s deposit in a secured scheme.

Be Approachable

It sounds simple doesn’t it? It is however one of the most neglected characteristics a landlord must possess. When your tenant moves in, show your face. Take the time to ensure they’re happy. It’s often comforting for a tenant to be shown how the heating and hot water work. Give your phone number and email address. Let them know they can contact you at any point with their concerns.

Get Things Done

There’ll come a time when tenants contact you with an issue that needs your attention. Never ignore this or overlook it. If you can’t fix it immediately, let the tenant know. Communication is key. There are going to be things which you can’t deal with yourself – it’s worth having a good relationship with tradesmen of all types. Don’t skimp when it comes to getting a job done. A botched job will cost you more in the long run.

Keep Your Distance

This can be tough for fresh faced landlords. You might want to be sure your property is being properly maintained but you can’t just pop round for a visit. Don’t hassle your tenants, let them feel comfortable in your property – after all, you want them to treat it like their home. By all means schedule an inspection after 6 months but don’t forget to follow the correct procedure for this.

Small Touches

Small touches are the most effective way of battling the bad rep landlords get. This is the perfect way of leaving a lasting positive impression. We’ve heard many stories of landlords going the extra mile to make the tenant feel comfortable. Our favourite has to come from a London based landlord who arrives at every moving day with cups of tea or coffee bought for the tenants from his local café. It’s not much but this small gesture goes a long way. Here are a few other small touches, that’ll help you:
Write a welcome letter – some landlords like to write their tenant a welcome letter wishing them an enjoyable time in their property.

  • Give a tour of the area – if your tenant’s new to the area, it’s a pleasant gesture to offer a few insights into where the best restaurants are, what amenities are around and where to find the closest bus stop. Some landlords even offer a walking tour to their tenants.
  • Stock up on the essentials – we’re not saying you should spend lots of money on this but it’s bound to be noticed. Try adding a roll of toilet paper and a bar of soap to each bathroom. This removes the immediate need for a supermarket shop and will make your tenants feel comfortable from the start. Leaving a bottle of all-purpose cleaner and a cloth also helps to encourage cleanliness.
  • Dress neatly – if you dress like a professional, you’ll be treated like one. We’re not saying you should always wear a suit but a neat appearance will help your credibility.
  • Stay calm – if a tenant calls about an issue that ruins your day, don’t let them know you’re annoyed. Deal with every issue in a professional manner, like a business would.
  • Join an accreditation scheme – Being a member of a landlord accreditation scheme isn’t required by law though it will go in your favour. Joining one shows a commitment to professionalism and quality in your industry.


An inventory can seem like a tedious task though it’s a vital one. Without it, a tenant can treat your property with complete disregard and face no backlash. If you don’t have an inventory, you face the possibility of losing any dispute. Why not make the whole process stress free with No Letting Go’s inventory services? Find out more information here.

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No Letting Go Franchisee Awards 2016

 No Letting Go Awards 2016
The Franchisee Awards 2016 took place on Saturday evening, celebrating outstanding performances for the Year April 2015 to March 2016. The awards gala dinner was held at Ansty Hall, a 17th century country manor located in Coventry.

With plenty of wine and cocktail dresses in full flow, it was Rachel Farr from NLG Bath who took the top honour of the night, winning Franchisee of the Year 2015/2016. Dominic Baines from NLG Manchester South and Rachel Farr took home the heaviest suitcases winning the most awards, and were closely followed by NLG Portsmouth and NLG Nottingham.

2016 saw the introduction of a new award based on a mystery shop. Franchisees were judged on the amount of information provided, helpfulness and knowledge. I’m delighted to say that all franchisees contacted provided a fantastic level of service, and it proved very difficult to select just 1 winner.

This year’s Award Gala provided a fantastic opportunity to get together, share experiences and share in the achievements attained by so many of our franchisees.

no letting go awards 2016

no letting go awards 2016

no letting go awards 2016

no letting go awards 2016

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No Letting Go Exhibiting at The Negotiator Conference

the negotiator conference 2016

This Tuesday 1st November the No Letting Go team will be exhibiting at The Negotiator Conference & Expo, a key networking and educational event for the residential property industry. The conference is regarded as the networking event of the year for residential estate and letting agents, and it has also been endorsed by leading professional bodies for the property industry.

Delegates from all over the country will be in attendance, for an event that has become an essential date in the calendar for property professionals. At No Letting Go we will be providing insights into what we can offer letting agents and property professionals by going into detail about our inventory software, Kaptur.

Our CEO, Nick Lyons, said: “The Negotiator Conference & Expo is a key networking event for letting agents, and features some great speakers. We are delighted to be exhibiting our latest service offering to letting agents, which helps them to manage fluctuating business levels. Our inventory technology Kaptur software has revolutionised the property reporting process, making it faster and more efficient.”

The Negotiator Conference takes place at The London Hilton on Park Lane, and you can find out everything you need to know about it on the official website. If you’re attending then don’t forget to come and say hello to the No Letting Go team!

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Should I Allow Pets in My Rental Property?

For many years it has been notoriously difficult to find a landlord that’ll happily let to pet owners. Opening the door to pet owners offers many potential benefits but can be a serious gamble. There are many genuine considerations that need to be made before landlords allow pets to live in their properties. If you’re a landlord considering this decision, here are a few pros and cons that’s help make up your mind. We’ve also included a few vital tips at the end in case you decide to go through with this.

Should I allow pets in my rental property?


Last year’s Pet Population report noted that 46% of UK households had an animal of some kind living within. Having said that, only about 3% of London landlords openly accepts pets in their property. So what does this mean to you? What is the up-side of allowing pet owners to rent from you?

Expands your options: By allowing pets in your property, you open the door to a far greater number of potential tenants.

Longevity: Tenants with pets know it’s not easy to find a landlord accommodating to their situation. This means your tenants are likely to stick around and settle in your house.

Higher Rent: It’s fair to up the rent of any property that accommodates pets. We recommend adding a small amount that will help to account for wear and tear later on. Don’t forget, you can’t claim back any money from the security deposit for fair wear and tear. Increasing the rent on a property from £600 to £650 per month, for example, is a reasonable decision. It’s not a drastic inflation though this can help to cover any additional work needed when the property is vacated.

Higher Deposit: A pet brings a greater risk of damage to your property. This is especially prevalent if your let is furnished. We recommend adding a fair amount onto the deposit to cover any additional costs that could be attributed to the animal’s presence. This may not be seen as a benefit as such though peace of mind should never be underrated.

A Positive Start: As renting a pet friendly house is so rare, you seem like a reasonable and positive person for allowing it. This may (though not always) give your tenant more respect for you.

More Settled Tenants: Tenants with pets are generally more settled in their lives. This is due to the responsibility that comes with owning an animal. The more stable and responsible the tenant is, the more likely they are to respect your property.

Reduced Void Periods: A pet friendly property is likely to let out quicker than one which isn’t. This means facing the prospect of a void period is far less stressful for landlords.



So with all these positive points, why are landlords so reluctant to let pets into their property? Here are a few common reasons.

Damage: Pets are renowned for causing damage to properties. Of course it’s possible to claim this back on the deposit though it’s still frustrating for landlords.

Smells: Pets are notoriously smelly – even when they’re cared for properly. These smells can be seriously difficult to shift. They can also give the property a dirty feel which can lead to difficulty bringing in new tenants.

Animal Hair: Animal hair is difficult to remove from upholstery and carpets.

Extra Cleaning: A property which houses a pet requires a more thorough clean once it’s been vacated. This isn’t only costly but time consuming too.

Allergies: There’s the potential that future tenants have a pet allergy which can lead to a particularly troublesome situation.

Aggressive Behaviour: If you let to an unsavoury tenant with an aggressive pet, you’re likely to face some serious difficulties. This could be the welfare of your neighbours, the difficulty of communicating with your tenant, threatening behaviour or even being unable to inspect the property.

There’s a New Zoo in Town: We frequently hear the same horror story told by landlords. They allow a tenant to move in with one pet. This then leads to an entire zoo worth of animals taking residence in their property. This can cause permanent damage, disruption and economic burden.


Tips for Landlords Considering Renting to Pet Owners

So you’ve weighed up the pros and cons of letting pet owners rent from you and you’re still here interested. If you’re seriously considering the possibility of letting pets into your let, there are a few things you can do to make the situation as stress free and pleasant as possible.

Don’t Just Say Yes: We don’t recommend just making the decision to accept any tenant with pets that applies. Simply acknowledge that you’ll consider pets. This offers no obligation and means you can make a consideration on a case-by-case basis.

Meet the Pet: This is a seriously good way of gauging whether you’d like a pet in your property. Ask to visit your prospective tenants at their current home to meet the animal. This way you can judge its behaviour, cleanliness and the effect it has on the surroundings.

Edit Your Tenancy Agreement: It’s not recommended to add a simple umbrella clause in your tenancy agreement which says that pets are accepted in your property. Make your tenancy agreement specific and relating to the individual pet you’ve agreed. Also it’s worth noting in this clause that the tenant accepts responsibility for the control, care and cleaning of the animal.

Take Additional Deposit: We spoke about this earlier but be sure to take a higher deposit to cover any potential pet related damage. Don’t forget to place this in an approved deposit protection scheme.

Inventory Services: With pets in your property it’s even more important to ensure your inventory is watertight. Remove the stress of this with a professional inventory service like No Letting Go. We’ll run a thorough, impartial check before the tenant moves in and after they leave. Find out more about our services for landlords here.

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Ending a Tenancy Agreement: Landlord Advice

Ending a Tenancy Agreement: Landlord Advice

Ending a tenancy agreement needn’t be a headache for landlords. It is however very important to get it right. There are procedures and laws in place to ensure you’re doing everything fairly and within reason. So before you begin to feel as if you’re drowning in regulations and rules, here’s a simple guide to the process.

First thing’s first, you’re going to have to give your tenants some notice and often some information and preliminary warnings. Everything depends on the type of tenancy agreement and its specific terms. Get your contract out, give it a read and see what’s most appropriate for you.

Assured Shorthold Tenancies

In some assured shorthold tenancies, you don’t need to give your tenant a reason for taking your property back. For this to be the case, you must first meet the following criteria:

  • The deposit is protected in a deposit protection scheme
  • You give your tenants 2 months’ written notice
  • The tenancy agreement ends at least 6 months after the original tenancy began
  • The agreement is a periodic tenancy. Alternatively, you can do this with a fixed term tenancy as long as the fixed term has ended

Ending a Fixed Term Tenancy

Okay we get it – you’re finding out how to end a tenancy agreement because you’ve got a reason. We’re guessing this reason concerns your tenants themselves. Maybe they’re in arrears and it’s putting you under financial burden? Or maybe you’ve heard reports that they’re selling drugs from your property and you want them out? Both completely acceptable reasons for wanting them gone. Unfortunately, it’s not that easy – even if they’ve broken rules of the tenancy agreement! Your reason for wanting possession whilst the fixed term is still in effect must meet the specifications set out in the Housing Act 1988. The notice period you have to give will vary from reason to reason. More information on this can be found here.

Assured Tenancies

To regain possession of an Assured Tenancy, you must follow the Housing Act 1988 and use an applicable reason.

Excluded Tenancies or Licences

An excluded tenancy or licence is usually found when you share a room with a lodger. The rules for regaining possession in these instances are less strenuous. You must give ‘reasonable notice’. The term itself is slightly ambiguous though it’s recommended that you give the length of the rental payment period. For example if you collect payment every month, a month’s notice is considered reasonable. You do not usually need to give notice in writing for this type of agreement.

Non-Excluded Tenancy or Licence

The agreement can be ended at any time. You must give a written notice to quit. The notice period is usually 4 weeks unless otherwise stated in the tenancy agreement.

Break Clause

Most tenancy agreements will include a break clause. This means that after a specific amount of time has passed, either the landlord or the tenant can serve notice to quit. Sometimes contracts feature a tenant-only break clause though this is uncommon and not recommended. Some break clauses will be unconditional while some rely on conditions such as the rent being up-to-date etc. The landlord does not have right to possession of the property throughout the first period until the break clause is met.

What if the Tenant Doesn’t Leave the Property?

Whatever you do, don’t force your tenant out your property – that’s illegal! If the notice period’s up and your tenants refuse to budge, it’s time to start the process of eviction through the courts.

Ending a tenancy agreement can be a stressful time. Take the strain of inventory management off your plate with No Letting Go’s Inventory services. Find out more information here.

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5 Things to Know Before Becoming a Landlord


Becoming a landlord isn’t easy. It’s not a career choice that should be made without genuine thought and consideration. Many people become landlords to capitalise on solvency or as an investment for the future. If you’re considering becoming a landlord at some point, here are the 5 things you need to know first.

1. There are rules which you must follow

This is an absolute must. When you become a landlord, it’s imperative that you understand what rules and laws you must follow. It’s also important to scratch up on your rights and the rights of your tenants. Ask yourself the following:

  • Do you know what you can and cannot ask when interviewing potential tenants?
  • Do you know how to handle a security deposit?
  • Do you know what your responsibilities are for property upkeep?
  • Do you know how to go about evicting a problem tenant

As a landlord, there’s many more questions you’ll find yourself asking. It’s imperative to know where your position is in the eyes of the law.

2. Being a landlord isn’t a normal job

Being a landlord isn’t a 9 to 5 job. You may be you own boss and you may enjoy your independence. This doesn’t mean your working day isn’t altered and changed by others. At any moment, a tenant can call you with a major issue and no matter what, it’s your responsibility to resolve that issue. The severity obviously affects the time frame you can take to respond. If there’s a major issue which needs to be resolved immediately, it’s up to you to deal with it or call in someone who can. Your days will be unstructured and spontaneous. Be prepared for a tenant’s call at the most inconvenient of moments.

3. Your job title goes further than just ‘landlord’

The best landlords do far more than that which naturally falls within the remit of the job title. In fact, you role will go far more than you could initially expect. Here are a few professions that your time as a landlord could prepare you for:

  • A lettings agent – this one’s pretty obvious. If you’re a private landlord, you’ll find yourself doing all the jobs of a lettings agent.
  • Salesman/woman – there’ll come a time when showing potential tenants around your property will seem more like a sales pitch than a viewing.
  • Negotiator – okay so this one is very similar to the salesperson. There will come a point when tenants will attempt to negotiate with you. Be firm but fair.
  • Debt Collector – this one’s pretty obvious too. Is someone not paying their rent? You need to know how to deal with this.
  • Handyman – your tenant needs something fixed and you’d rather do it yourself than pay someone external. Better start learning how.
  • Therapist – Your tenant’s just broken up with their long term partner, lost their job and can’t make the rent payments. Be prepared for a teary phone call coming your way.
  • Detective – Someone’s applied to rent your property. Time to do some digging and detective work. Referencing, credit checks and general questioning should give you enough evidence about your potential new tenant’s renting habits.

4. Expect a learning curve

When you’re a landlord, no matter how much research you’ve done, you’ll always be surprised. Expect small issues to linger for a while and then expect major problems to suddenly dominate much of your waking life. Thankfully, the longer you do this job, the more likely you are to recognise potential complications. You’ll also learn after a few bad tenants, which warning flags you should look out for and what circumstances breed disaster.

5. Hard work is rewarding

Whatever your own personal goals may be, being a landlord can help you achieve them. As a landlord, you’ll get freedom, money and power. If you make enough, you can even grow your own mini empire of properties. Put the hard work in and benefit from the rewards further down the line.

If you’re a landlord concerned about the headache of inventories, find out how No Letting Go’s services can remove the stress from the process.

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Help! A Tenant Left Belongings in My Property After Moving Out! What Should I Do?

A tenant has moved out but left their belongings, what should I do?

So the issue all landlords despise has happened. A tenant has moved out but left some of their belongings in your property. You’re now unsure what to do next. From this moment onwards, your actions have to follow law and must stand up to scrutiny – the tenant can still make a claim against you for damages. Follow our advice below and the situation will hopefully be resolved with ease.

It’s Still the Tenant’s Property

As soon as you see the items left behind, you’ll have a pretty good idea of whether it was left as rubbish or simply forgotten. DO NOT be tempted to throw any of this away, sell it or neglect the issue. Everything still legally belongs to the tenant and they retain rightful ownership – even after they’ve left it behind. If you throw away any items and they hold value, you’ll be liable for damages. There is however, a silver lining to this terribly frustrating situation. You may be able to charge the tenant for the cost of clearing your property and possibly any storage afterwards. Be sure you follow the right procedures for these.

The Torts (Interference with Goods) Act 1977

Thankfully, you do have some legal backing in this situation. The Torts (Interference with Goods) Act 1977 allows you to dispose of any belongings left behind, on the condition that you follow a specific course of action first.

What You Need To Do

A written letter is the best place to start. We recommend doing this via recorded delivery so you can guarantee the tenant receives it. Explain in your letter that you wish to dispose/sell the items. You must inform them on how to contact you to retrieve them. As well as this, you should include a detailed description of the items, where they are being stored and when you’ll be selling/disposing of them. Be sure to allow the tenant enough time to take preventative measures. Remember, this could all be a genuine mistake. You should give your tenant the chance to rectify the situation. Keep a copy of the letter in your records.

What If I Don’t Have the Tenant’s New Address?

Don’t worry, a resolution can still be found. You need to be able to prove that you’ve made a reasonable attempt to get in touch with the tenant. We recommend using a tracing agent to track down the tenant’s address. These companies usually won’t charge you if they can’t find the individual’s location. Keep the report that states they can’t find your tenant and you’re good to go ahead with the disposal.

Decided to Sell the Items?

You’ve followed the strict procedure, you’re now ready to sell the items and pocket the cash. Unfortunately the money’s not actually yours to keep, it belongs to the tenant. This is infuriating, we know. Thankfully, if there have been any charges or costs incurred throughout the process, then you’re good to go ahead and reimburse yourself.

Want more rental advice? Give the Department for Communities and Local Government’s ‘How to Rent’ guide a read.

With our inventory services, claiming from your tenant’s deposit for this could be easily achieved and resolved. These issues needn’t be such a strain. Find out more information here.

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