“…..I use several of the No Letting Go offices and they all provide a fantastic service, I could not do without their support, advice and above all their professionalism with my tenants…”
“…as an overseas landlord, I need a professional reliable service, trust and great communication. Nick and the No Letting Go team always provide me with these important elements, giving me comfort that I have eyes and ears on the ground where I cannot be present….”
“…. The detail and accuracy on the inventory gives me confidence to manage my property through the term of the tenancy …”
Founded in 2007 by Nick Lyons to provide professionally prepared independent inventory management reporting through a network of regional offices, trained to the very highest levels to help letting agents negotiate end of a tenancy and provide the best protection in the event of disputes. By providing the best property management training, effective systems, complete transparency and accountability, No Letting Go provide a consistent and reliable service. No Letting Go have since expanded the range of services to provide many more compliance services and has become the largest network of branded clerks and inspectors in the UK and one of the largest providers of services to the property management market.
Recognised by all three government deposit schemes and considered one of the best in market, No Letting Go have an exceptional record for reliability, quality and professionalism. We have had less than 0.001% of reports losing a dispute since we started (as reported to us) and had no reported full lost cases as a result of using the complete No Letting Go service.
At local level, we pride ourselves in the turnaround time of our services. We achieve better or equal returns of our reports with our service level agreement time over 98.4% of the time. This is an exceptional record and one we are very proud of.
No Letting Go provide both standard and bespoke compliance reporting for the whole market, including Inventory and schedule of condition, property visits, check outs and dilapidation reporting, right to rent checks, legionella risk assessments, smoke and CO inspection and installation and many more.
The whole No Letting Go business is run through a centralised software system known as KMS. All of our customers can remotely order any report from or to anywhere in the UK, can view the job status in real time, view which clerk is doing your job, access their number, pass instructions to them straight to their mobile device and access current and historic reports.
For about our KMS service take a look at our customer journey video.