From Booking to Tracking: Streamlining Property Management with No Letting Go the Property Inventory Management Specialist
In the ever-evolving world of property management, landlords and agents are constantly seeking ways to streamline their processes, ensuring compliance, accuracy, and efficiency. Enter No Letting Go, the UK’s leading property inventory management specialist, dedicated to creating fully-compliant property reporting tailored to individual needs. Let’s delve into how No Letting Go revolutionises the property management journey from booking to tracking.
1. Comprehensive Property Reporting Services
No Letting Go offers a plethora of property reporting services, with the three most popular being inventories, mid-term inspections, and check-outs. These services stand out because of their user-friendly booking and tracking features. Moreover, the end-of-tenancy check-out assigns tenant/landlord responsibilities, ensuring that any arising disputes are promptly addressed. Impressively, less than 0.01% of these reports end up in adjudication, as reported by My Deposits.
2. 24/7 Online Booking Portal
The cloud-based property inventory management system by No Letting Go is a game-changer for both national and local agents. This unique system offers an audit trail for each job, assisting in dispute management and ensuring service levels are met. The system’s efficiency has led to reduced delivery times for agents and property managers. Plus, clients can access any report, regardless of its age.
3. National Coverage with a Personal Touch
With over 80 offices nationwide, No Letting Go caters to a diverse clientele, ranging from large national agents to small independents. Clients benefit from a booking and tracking portal tailored to their needs. They can choose to interact centrally or with the nearest local office. Whether clients prefer an outsourced service, the Kaptur software for in-house inventory management, or a combination of both, No Letting Go ensures a seamless experience aligned with their systems and processes.
4. Commitment to Excellence
At the heart of No Letting Go’s operations are its core values: reliability, consistency, and accountability. In an industry rife with legislation, the company strives to offer the best compliant property reporting services. By embedding these values into their team and leveraging technology solutions, they enhance the customer experience, ensuring that properties are adequately protected by their reports.
5. Partnerships that Matter
No Letting Go collaborates with leading organisations to bolster the rented sector with their top-notch property management services. This synergy ensures that clients receive the best in the industry, further solidifying No Letting Go’s position as a trusted property inventory management specialist.
In conclusion, No Letting Go is not just a property inventory management specialist; it’s a partner in the truest sense. By offering a range of services tailored to individual needs and ensuring a seamless experience from booking to tracking, they are setting new standards in property management. Whether you’re a landlord, an agent, or a property manager, partnering with No Letting Go means ensuring accuracy, compliance, and peace of mind.
Optimising Property Management Reporting Services: The Role of Reliability, Consistency, and Accountability at No Letting Go
In the intricate realm of property management, the significance of reliable reporting services cannot be overstated. It forms the bedrock of trust between landlords, agents, and tenants. No Letting Go, a leading name in the UK’s property inventory management landscape, has set the gold standard in this domain. At the heart of their success lie three core values: reliability, consistency, and accountability. Let’s explore how these principles are shaping the future of property reporting at No Letting Go.
1. Reliability: Building Trust in Every Report
No Letting Go’s commitment to creating accurate, fully-compliant property reports has earned them the trust of landlords and agents across the UK. With over 10 different report services on offer, they ensure that each report, whether it’s an inventory, mid-term inspection, or check-out, is meticulously crafted. Their end-of-tenancy check-out, for instance, clearly assigns tenant/landlord responsibilities, ensuring clarity and reducing potential disputes. It’s no wonder that less than 0.01% of their reports end up in adjudication.
2. Consistency: The Promise of Uniform Excellence
In an industry marked by ever-increasing legislation, consistency in service delivery is paramount. No Letting Go achieves this through their cloud-based property inventory management system. This unique platform allows agents, both national and local, to manage all inventory orders and report management seamlessly. An audit trail on each job ensures that service levels are consistently met, and disputes, if any, are managed efficiently.
3. Accountability: Taking Ownership of Every Detail
Accountability is not just about taking responsibility; it’s about delivering on promises. No Letting Go’s approach to property reporting is a testament to this. Their guarantee that properties will be protected by their reports speaks volumes about their commitment to their clients. If a dispute arises, they don’t just wash their hands off it; they assist until it’s resolved.
4. Embedding Core Values in Technology and People
No Letting Go’s ethos is deeply embedded in their technology solutions and their team. Their online booking portal, available 24/7 for property professionals, is a testament to their commitment to making property reporting as streamlined as possible. With national coverage and over 80 offices, they ensure that their core values are reflected in every interaction, be it through a central point of contact or a local office.
5. A Partnership Approach to Property Management Reporting Services
No Letting Go’s collaborations with leading organisations in the rented sector further underscore their commitment to excellence. By working hand-in-hand with other industry leaders, they ensure that their clients receive nothing but the best services.
In conclusion, the world of property reporting is rife with challenges, from ever-evolving legislation to the intricate dynamics between landlords, agents, and tenants. In this complex landscape, No Letting Go stands out, not just for their top-level services, but for their unwavering commitment to reliability, consistency, and accountability. As they continue to set new benchmarks in property inventory management, one thing is clear: with No Letting Go, you’re not just getting a service provider; you’re gaining a partner dedicated to excellence.
Understanding HHSRS: A Comprehensive Guide to Scoring and Inspections
When it comes to ensuring the safety and habitability of rental properties, landlords and property managers must be familiar with the Housing Health and Safety Rating System (HHSRS). This assessment tool evaluates potential hazards in residential properties and helps to maintain high living standards. But how exactly does the HHSRS work? Let’s delve deeper into this essential aspect of property management.
Introduction to HHSRS
The HHSRS, introduced under the Housing Act 2004 in England and Wales, provides a risk-based evaluation tool for residential properties. Its principal aim is to identify and tackle potential hazards that could affect the health and safety of current occupants or visitors.
The HHSRS covers 29 categories of potential hazards, from damp and mould growth, excess cold/heat, to fire risks, and structural collapse hazards. Understanding these categories is crucial for landlords to ensure their properties provide a safe environment for tenants.
HHSRS Inspection Process
An HHSRS inspection is typically carried out by environmental health officers from the local authority. The process involves a thorough assessment of the property to identify any potential hazards. The officers use their professional judgment, alongside the HHSRS guidelines, to categorise and rate any hazards they find.
Understanding Category 1 and 2 Hazards
Identified hazards under HHSRS are classified into Category 1 or Category 2.
Category 1 hazards are the most severe, posing a serious threat to the health and safety of occupants. These can include issues like severe dampness, dangerous boilers, or inadequate fire precautions. If Category 1 hazards are identified, the local authority has a duty to take action.
Category 2 hazards, while not as severe as Category 1, can still negatively impact health and safety. Local authorities have discretionary powers to act upon these, depending on the situation.
Scoring the HHSRS
The HHSRS employs a scoring system based on the risk associated with the identified hazards. It evaluates the likelihood of an occurrence that could cause harm and the potential harm outcome over the next 12 months.
High scores typically denote Category 1 hazards and can lead to enforcement actions such as improvement notices, prohibition orders, hazard awareness notices, or even demolition orders.
Importance of HHSRS
The HHSRS provides a systematic approach to identifying and tackling property hazards. It allows for an objective, evidence-based assessment, helping landlords and property managers ensure their properties are safe and healthy environments for their tenants. It’s also worth noting that failing to address identified hazards could lead to legal repercussions and reputational damage.
Conclusion
As a landlord or property manager, understanding the HHSRS is fundamental to maintaining property standards and tenant safety. With the knowledge of what inspectors look for and how they score potential hazards, you can proactively manage your properties and ensure they are in line with the necessary health and safety standards.
Remember, providing a safe living environment isn’t just about meeting legal requirements – it’s about ensuring the wellbeing of your tenants, and that’s priceless.
Discovering the Top 3 Property Report Services at No Letting Go: Inventories, Mid-term Inspections, and Check-outs
In the real estate industry, maintaining high-quality property inventory management is crucial for both landlords and estate agents. At No Letting Go, we understand the importance of reliable, consistent, and accountable service provision. To cater to these needs, we offer a plethora of report services. However, three services stand out for their immense value to our clients: Inventories, Mid-term Inspections, and Check-outs. Here’s a deep dive into what makes these services indispensable.
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Inventories
Our comprehensive inventory service provides an in-depth record of a property’s condition and contents at the start of a tenancy. The report includes detailed descriptions of each room and its contents, supported by high-resolution photographs. This helps prevent misunderstandings or disputes about the property’s condition at the outset.
The inventory report is an invaluable tool in protecting landlords’ and tenants’ interests alike. For landlords, it provides evidence in case of disputes over damage or missing items. For tenants, it offers reassurance that they will not be held accountable for pre-existing issues.
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Mid-term Inspections
Regular inspections during the tenancy can help identify and address any issues before they escalate, maintaining the property’s value and tenants’ satisfaction. No Letting Go’s mid-term inspections service provides a snapshot of the property’s current condition, assessing cleanliness, repair, maintenance issues, and compliance with the tenancy agreement.
Our professional, unbiased inspectors carry out these checks, highlighting any areas of concern, such as unreported damage, signs of subletting, or potential health and safety hazards. An easy-to-read report with supporting photographs is then provided, enabling landlords and property managers to take any necessary action promptly.
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Check-outs
At the end of a tenancy, our check-out service assesses the property’s condition against the initial inventory, noting any changes or damages. This comprehensive report outlines who is responsible – tenant, landlord, or fair wear and tear – providing clear evidence if deductions from the tenant’s deposit are necessary.
No Letting Go’s meticulous approach to the check-out process ensures a fair and transparent process for both parties. We also provide support if any disputes arise, with less than 0.01% of our reports ending up in adjudication, as reported by My Deposits.
Conclusion: The No Letting Go Advantage
At No Letting Go, we use our unique cloud-based inventory management system to streamline our services. This technology enables us to reduce delivery times, manage disputes effectively, and ensure excellent service levels. Our online booking portal allows national and local agents to manage all inventory orders and reports at the push of a button, regardless of how old the report is.
Whether you’re a large national agency or a small independent, our mission is to provide a tailored service that aligns with your systems and processes while upholding our core values of reliability, consistency, and accountability. In a fast-paced, increasingly regulated industry, we offer the tools, expertise, and commitment to ensure your property management runs smoothly, efficiently, and with total compliance.
The shift from paper-based to digital property inventory systems has been nothing short of revolutionary. Not so long ago, property inventory was a labor-intensive task that involved endless paper trails and filing cabinets. Today, digital tools have transformed this space, optimising efficiency and accuracy. This article delves into these advancements, highlighting the benefits, exploring real-world applications, and forecasting what the future may for property inventory technology.
Technological Advancements in Property Inventory Management
Advancements in property inventory management are reshaping the real estate sector. Here are some technologies reshaping the industry.
Proptech and Online Listings
Proptech, short for property technology, revolutionises the way we manage, buy, and sell properties. It optimises processes, improves customer experiences, and enables smart decision-making through data analytics. Online listings offer unprecedented accessibility and convenience, making it possible for property inventories to be viewed and managed remotely.
Artificial Intelligence (AI)
AI is driving a new era of efficiency and accuracy. With machine learning algorithms, we can predict trends, streamline inventory management, and even automate routine tasks. AI can analyse vast datasets far beyond human capacity, offering invaluable insights and real-time updates.
E-signing Services
The advent of E-signing services has eliminated the need for physical presence to validate property transactions. Now, contracts can be signed digitally, accelerating deals and ensuring secure, legally-binding agreements.
Internet of Things (IoT)
IoT, with its network of interconnected devices, has brought about a real-time, data-driven approach to property inventory management. Smart devices can monitor property conditions, automate maintenance requests, and ensure efficient resource utilisation.
Augmented Reality (AR) and Virtual Reality (VR)
AR and VR technologies are fundamentally reshaping property inventory viewing. Prospective buyers or tenants can now tour properties virtually, experiencing spaces in 3D without physical visits. These immersive technologies enhance customer experiences, making property selection more interactive and informed.
All these advancements collectively contribute to a more efficient, transparent, and accessible property inventory landscape.
The Benefits of Digital Property Inventory Management
Embracing digital property inventory management brings unparalleled benefits, including:
- Efficiency: Digital inventory management offers quick data access, real-time updates, and streamlined processes, enhancing operational speed and productivity.
- Accuracy: With automated data recording and analysis, digital systems minimize human error, delivering high accuracy levels.
- Cost-effectiveness: By reducing the need for physical storage and manpower, digital inventory systems significantly cut operational costs.
- Environmental Impact: Switching to digital methods reduces paper usage and carbon footprint, making inventory management more sustainable.
Why Choose No Letting Go?
No Letting Go’s DigiSign service is an essential tool for landlords and property managers, offering seamless automation for tenant check-ins. By handling tenant signatures digitally, DigiSign streamlines communication and allows for effortless amendments. With its emphasis on visibility and digitalisation, DigiSign not only simplifies the process but also offers a transparent, real-time overview of all check-in activities, making property management more efficient and convenient.
Conclusion
The transition from paper to digital property inventory management, driven by technology advancements like Proptech, AI, IoT, AR, and VR, has revolutionised the real estate industry. Services like No Letting Go’s DigiSign illustrate this transformation, offering efficiencies and innovations that make property management more streamlined, accurate, and cost-effective.
The national news is obsessed with the UK property market!
There is no doubt it is a favourite headliner for most media outlets, and let’s face it, the UK public is obsessed with it too! However, it is specifically the residential rental sector that has been under the media microscope over the last 18 months because it has been booming – it literally burst back into life post-pandemic and hasn’t stopped.
Over the last 20 years, demand for rental homes has seen strong, steady growth. The number of households privately renting has more than doubled over the past two decades, according to the 2021 Census, to just over 5 million. However, the current surge in demand started in 2021 with no signs of slowing, hence the intense media interest.
Much media reporting is often akin to storytelling with a determination to have a “goodie” and a “badie”, and as such, there have been many press headlines with opposing views on who are the winners and losers of the current boom, most commonly with landlords in one corner and tenants in the other. Of course, the truth is seldom this polarised, and in reality, these stakeholders have both experienced advantages and disadvantages in the current climate based on individual circumstances. However, rather than delve into this, I want to examine what is causing this current boom and how long it might last.
1. Firstly, the lack of decent, affordable social homes has pushed people into private renting, contributing to the long-term growth in demand. Added to this is the more recent house price inflation making it harder for first-time buyers and those on lower incomes to transition from renting to home ownership.
Of course, the sudden increases in the cost of living has further exasperated this.
2. Even though owning a property outright is the goal for 80% of people, renting is the best option for many ranging from students to digital nomads to those with adverse credit and single living.
Renting is also a relatively short-term commitment for tenants, providing the flexibility to change locations, increase/decrease property size, and have a garden/no garden as circumstances change or evolve.
3. Another key driver for the recent demand is the strength of the jobs market (over 1 million vacancies, according to the latest ONS data). In 2021 the UK government conducted a major shakeup of visa rules to attract skilled workers and more students from abroad. The UK has seen record-high immigration, further boosted by support schemes for Ukraine and a specific visa scheme for British citizens looking to leave Hong Kong.
4. While tenant demand has increased, the number of privately rented homes remains largely static. In 2021, there were 5.5m private rented homes in Great Britain – only slightly more than the 5.4m total in 2016. This demand has enabled rental prices to increase in line with the additional cost of mortgages for landlords, which, in turn, has increased competition amongst tenants seeking rental homes.
(Graph supplied by property portal Zoopla)
The future outlook
While the availability of privately rented homes remains fairly static, ongoing completions of Build to Rent schemes in the corporate sector will add supply in the mid to upper part of the market, which will assist with the recent imbalance between demand and supply with rental properties. Some extra supply, combined with the increase in the cost of living, is expected to see the pace of rent increases slow over the next few years but will still remain above the 5-year growth average.
The long-term growth fundamentals, however, remain unchanged with less social housing, more challenging criteria to obtain a mortgage and a greater desire for more flexible living in the short to medium term.
What does this mean for No Letting Go Franchisees into the future
No Letting Go is a specialist inventory management supplier to the lettings market, servicing property managers, social housing, landlords and institutional investors. We have experienced record levels of growth in sales over the last two years, and the outlook remains strong for our network of franchisees.
It is unlikely the dynamics driving the current boom for rental homes will recede in the coming years.
Although we do anticipate the pace of rental growth will slow in some locations to more sustainable levels in the face of cost-of-living increases and affordability.
This represents a great economic forecast for anyone considering buying a franchise in the residential rental sector.
Justine Tomlinson
Head of Operations No Letting Go
Every landlord wants to complete the end-of-tenancy process as smoothly and efficiently as possible. However, it’s common for disputes to arise surrounding the property’s condition after tenants move out. As well as causing stress for both parties, such disagreements can lead to unfair financial losses. So, can landlords protect themselves and mitigate the chances of a dispute arising?
As readers are probably well aware, landlords and letting agents must hold tenants’ deposits in a government-approved tenancy deposit protection scheme. Such deposits may be used to cover costs for damage or maintenance issues at the end of a tenancy, provided landlords can prove their tenants have caused the damage or failed to live up to their maintenance obligations. This is where property inventories come in handy.
How do property inventories protect landlords (and tenants)?
Property inventories provide detailed and concrete evidence of a rental property’s condition. By providing tenants with an inventory at the beginning of their lease, landlords offer clear guidelines detailing how the property should be returned when they move out. As well as increasing the chances that tenants leave the property how they found it, an inventory will decrease the risk of disputes, saving both parties time and money.
Property inventories typically include high-resolution, digitally dated photographs and detailed written reports that log the state of your rental property. If the actions of your tenants have caused financial losses, these reports make it relatively easy to evidence your reasons for withholding some or all of their deposit. Some of the most common reasons for withholding funds include:
- Cleaning expenses: Many landlords ensure their properties are professionally cleaned before tenants move in. If tenants fail to return the property as they found it, landlords may deduct professional cleaning costs from the deposit.
- Rental arrears and unpaid bills: Landlords may withhold the costs of unpaid rent or bills related to the property (e.g., gas and electricity bills).
- Missing items: Landlords may deduct the costs of unreturned inventory items.
- Damage: Landlords may withhold the cover of damages that amount to more than normal wear and tear. Examples of damage could include holes in walls, large carpet stains, broken appliances, or broken chairs.
- Lack of upkeep: Some contracts require tenants to maintain a garden or another element of the property. If they do not live up to these responsibilities, landlords may withhold some of their deposit to cover costs.Of course, as well as providing your tenants with an inventory, you should remember to provide clear guidelines about returning the property at the end of the tenancy. As well as improving your relationship with tenants, such clarity will mitigate the chances of unpleasant disputes.
Keen to avoid a security deposit dispute? Choose No Letting Go to handle your property inventory!
As you can see, producing a detailed property inventory will help to protect your finances and nurture better relationships with tenants. Of course, producing such an inventory can be time-consuming and a little confusing, particularly given the amount of complex legislation landlords must follow. Fortunately, No Letting Go is here to help. We offer detailed pre-, mid-, and end-of-tenancy inventory reports to make your job as easy as possible. Get in touch today to find out more!
If you are involved in leasing commercial properties, it’s essential to be aware of recent changes in Energy Performance Certificate (EPC) regulations. On 1st April 2023, the government introduced requirements for landlords to produce EPC ratings of band ‘E’ or better for their commercial properties. Such standards are designed to help the country achieve net zero emissions by 2050, with failure to comply potentially costing you up to £150,000 in fines.
To help you navigate the world of EPC assessments and avoid nasty surprises, we’ve compiled a quick guide to ensuring your property meets the latest requirements.
First things first: Establish a list of actions.
If you still need to get around to assessing the new EPC regulations, don’t fret. Here are a few steps to follow before you take any actions:
- Review your commercial property portfolio: What are the current EPC ratings for your properties? If they’re better than ‘E’, you don’t have to take any immediate action. If any properties fall below standard, check whether you have the right to access and undertake any remedial work according to your lease. You should also check whether the building is exempt from the new rules (see below for more details).
- If necessary, book an EPC assessment: If you haven’t ordered an EPC assessment in some time, you should book an inspection. As well as providing an up-to-date evaluation of the property’s energy efficiency, an assessor will provide recommendations about the kinds of work that will improve your property’s rating.
- Address necessary works: Once you’ve established what changes you need to make, check your lease(s) carefully to establish whether you or the tenant(s) are responsible for covering the cost of the works. Then, you can start conversations with tenants about when and how you will undertake the work.
- Consider future-proofing other properties: If your properties are rated ‘E’ or only slightly higher, it’s worth noting that there are proposals in the works to raise minimum standards to band ‘C’ by 2027 and ‘B’ by 2030. You could save time, effort, and money by making adjustments now.
Are there any exemptions for the new requirements?
Yes! While the rules are relevant for all rented commercial premises, there are limitations surrounding the practicality and cost of work. Here are legitimate exemptions to note:
- Consent issues – i.e., if you’re unable to obtain consent to carry out the works from a tenant or third party.
- Wall installation problems – you may be exempt if wall installations would threaten the structural integrity of the property.
- You’re a new landlord – new landlords may be granted six-month exemptions in certain circumstances.
- The property remains below ‘E’ despite remedial work – i.e. if you’ve made recommended changes, but the property remains below standards.
- Seven-year payback rules – i.e., if the cost of recommended improvements would be higher than the savings made on energy bills over seven years.
- Changes would devalue the property – if works would damage your property or devalue it by 5% or more, you can apply for an exemption.
Please note that exemptions are not automatically applied, so you must register your exemption with the PRS exemptions register before starting a new tenancy. Approved exemptions are valid for five years and cannot be transferred to new property landlords.
Need help with inventory management due to EPC rating regulations? No Letting Go is here to help.
If you’re feeling a little disoriented by new rules and regulations, we don’t blame you. Navigating the commercial property sector can be confusing and stressful. Fortunately, No Letting Go is here to handle the complexities of inventory management. Get in touch today to find out more.
As a landlord or letting agent, if you’re worried about securing money from deposits to repair any damage to your property caused by tenants, you should be looking at how robust your inventory is because it can play a crucial role in resolving disputes.
What is a property inventory?
A property inventory, also known as a Schedule of Condition, is used to record the condition of a rental property.
The inventory should be prepared before a new tenancy, and the tenant and landlord, or agent, can use the inventory at the start of the tenancy to go around the property comparing the notes to the actual condition of the property and ensuring they are in agreement regarding the property’s condition.
At the end of the tenancy, the condition of the property can be reviewed again, and a comparison made between its current state and the initial inventory, identifying any damage that may have occurred during the tenancy.
The key to an inventory is that it provides proof of the agreement between the tenant and the letting agent or landlord about the state of the property at the beginning of the tenancy. The tenant should always review the completed inventory and then sign to confirm their agreement with it and understand their responsibility to return it in a fit and proper state.
What does an inventory contain?
An inventory needs to be thorough, containing details of the condition of each room and including all fixtures, fittings and decorations, noting existing damage, such as stains, wear and tear, or broken items.
As well as a written record, an inventory needs to contain photos of each room and photographic evidence of any specific points of interest that clearly shows the detail and extent of the damage.
How do inventories resolve disputes?
The detailed and robust recording of a property’s state means that if any disputes arise at the end of a tenancy regarding its state, it can be used to make a judgement on any claim.
If the landlord attempts to withhold a tenant’s deposit, or part of that deposit, to pay for repairs to the property, an adjudication process must be entered into as part of the deposit protection scheme holding the tenant’s deposit.
Adjudicators will make their decisions based on the evidence presented to them on documents such as the inventory, tenancy agreement, check-in and check-out reports and receipts or estimates for work needed on the property. They don’t ask for any further evidence, talk to the parties concerned or visit the property, which makes the record-keeping in inventories critical, to avoid the matter coming down to one word against another.
How does this benefit parties in dispute?
Clear evidence of the changing state of a property makes it quicker to resolve disputes, and the outcomes are then binding on all parties.
Quickly resolved disputes also mean properties aren’t left empty between tenancies, protecting the landlord’s income. It may also be a condition of the landlord’s insurance to complete an inventory.
So, to protect your business income, contact No Letting Go to learn more about our Inventory Services.
No Letting Go.
If you would like to discuss how our local support or national network at No Letting Go could become your inventory partner, streamlining costs, reducing your workload and protecting you in the case of a dispute, then contact No Letting Go today.
Most landlords see their properties as an investment and take care of them accordingly, ensuring they provide a good place for tenants to live. Still, for those less scrupulous landlords, the Homes (Fitness for Human Habitation) Act holds them to account.
What is the Homes (Fitness for Human Habitation) Act, 2018?
This Act is designed to ensure that residential rented properties are “fit for human habitation”, meaning they are “safe, healthy and free from anything that could cause serious harm”. It came into force on 20 March 2019 and applies from the start and for the full duration of a tenancy.
Who does the act apply to?
The Act applies to tenants who live in England in social or privately rented properties, no matter the type of property, but only for tenancies shorter than seven years.
What does it mean for landlords?
Landlords who aren’t keeping their properties to the required standards will need to take action to meet these standards. If they don’t resolve issues in a reasonable time, tenants can take their landlord to court, which can make the landlord carry out the required repairs, resolve any health and safety issues or require the landlord to pay compensation to the tenant.
This means tenants no longer need to rely on their council to prosecute a landlord on their behalf.
What kind of issues are covered?
Several issues can lead to a property falling below standard, making it “not reasonably suitable for occupation in that condition”:
- Repairs have been neglected, and the property is in poor condition
- Serious damp issues
- The internal layout of the property isn’t safe for residents
- A lack of natural lighting
- Ventilation is insufficient
- There’s no proper supply of hot and cold water
- Drainage and sanitation don’t meet standards
- The property is structurally unstable
- A lack of facilities for preparing and cooking food and for the disposal of wastewater
- A hazard covered by the Housing Health and Safety (England) Regulations 2005 is present
What isn’t the landlord liable for?
This Act does not require a property to be kept in perfect condition; there will be wear and tear during a tenancy, but issues that make the property unfit for human habitation do need to be promptly addressed. Problems you aren’t responsible for as a landlord include:
- Defects caused by the tenant through their negligence or intentionally irresponsible behaviour
- Rebuilding a property if destroyed or damaged by fire, flood or storms
- Repairing a tenant’s personal property not included in the inventory
- Planned modifications for which planning permission is refused
Are you on top of your property maintenance?
Keeping on top of your property maintenance through regular checks ensures your property will always meet the required standards and remains a safe and pleasant living environment. When repairs or damage are left unattended, costs can quickly escalate, and the situation deteriorates.
Talking to No Letting Go about our range of property management services can help landlords and agents put in place the systems to care for their property, offering peace of mind all around.
No Letting Go.
If you would like to discuss how our local support or national network at No Letting Go could become your inventory partner, streamline your costs, reduce your workload and ensure that your rented properties remain safe and well-maintained, then contact No Letting Go today.