Let us take away the hassle of chasing tenant signatures

No Letting Go can automate the tenant signature process, which enables the Check In to be fully electronic, saving time and money. In addition, our new DigiSign function will take away the hassle of chasing the tenant signature, once an inventory has been completed.

DigiSign – AUTOMATING THE SIGNATURE PROCESS
Our DigiSign process will send out text or email reminders to the tenant (automatically notifying you of each reminder). The tenant simply signs electronically via our link or adds additional comments and photos directly into the report. Any additions are verified by us and the report is returned. If the tenant forgets to respond following the reminders, no problem – the report is deemed accepted, and we notify the tenant.

BESPOKE THE PROCESS TO FIT WITH YOURS
You have the freedom to fit the process to your own by selecting the frequency and method of the reminders. Once set, the automation completely removes this task for you.

THE BENEFITS OF USING DigiSign

  • DigiSign will automatically send the inventory for signing according to your specific limit
  • Any amendments or queries are carried out online and managed by No Letting Go
  • DigiSign will text or email reminders to ensure the tenant replies
  • Tenants will sign electronically, by following a link
  • You will have visibility at all times of the process via our portal KMS

Repairs and maintenance reports

 

Pre-check outs

The purpose of the visit is to ensure the tenant is aware that the property must be put back to its original state at the time of moving in when they check out to ensure their full deposit is returned.

For the client records, a grading of each room and specific items is specified, ranging from “No action required” to “Replacement required”.

Dilapidations

This is the report prepared by one of No Letting Go’s professional team to determine changes between the start of the tenancy and the end. Using Kaptur mobile technology, we accurately register all change between the condition noted on the original inventory and the property at the end of the tenancy. We will address damage, cleanliness, missing items and provide advice on fair wear and tear or where professional advice is required. The reports by us will also record important maintenance or compliance information for the landlord or agent to attend to, whether it is safety related, maintenance or recommendations related to improvements required.

Check out reports

This is the report prepared by one of No Letting Go’s professional team to determine changes between the start of the tenancy and the end. Using Kaptur mobile technology, we accurately register all change between the condition noted on the original inventory and the property at the end of the tenancy. We will address damage, cleanliness, missing items and provide advice on fair wear and tear or where professional advice is required. The reports by us will also record important maintenance or compliance information for the landlord or agent to attend to, whether it is safety related, maintenance or recommendations related to improvements required.

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Abandonment notices

In the event that either a landlord or letting agent places an Abandonment Notice up at a property, it is vital that someone attends the property on a regular basis (ideally every 3-4 days) to ensure the notice is still in place.  No Letting Go offer a service whereby we will visit the property as instructed by our client to ensure the notice has not been removed or displaced and also to report on the security of the property.

Vacant property inspections

No Letting Go offer this important service for both landlords and agents during void periods.  Most insurance companies require vacant properties to be visited either once a week or fortnightly to check that the property remains secure and to ensure that any property management issues such as water leaks, appearance of mould/damp, broken fence panels, are dealt with promptly.

Block management inspections

Whether in the social housing or the private residential housing sector, No Letting Go provide estate and block inspections. Providing our clients with regular reports covering fire and safety, estate and block cleanliness and condition, maintenance, legionella risk assessment. Each report has urgent actions summary and are all audited. Working to our client’s service level agreement, reports are bespoke to needs using Kaptur report software. The reports are unique in that they have embedded 360 virtual tours, with a visual walk around the estate, highlighting key areas of detailed the extensive training by all No Letting Go assessors in areas

Property Visit (Mid Term Inspection)

This is the visit and subsequent report carried out by No Letting Go or by the agent using Kaptur software typically every 3-4 months during the tenancy to check that the property is being maintained as agreed, to ensure the tenants are meeting their contractual obligations, checking on the wear and tear of the property and that the tenants are satisfied. These documents are critical pieces of evidence protecting you against section 21 6A notices and invaluable evidence against ongoing tenant complaints, especially used to challenge claims at the end of a tenancy.

Smoke and CO Installation

In October 2015, new regulations were introduced to the private rented sector requiring every landlord to install smoke and carbon monoxide alarms on each floor of a property. The landlord must evidence that all alarms are tested and working at the start of each tenancy. Fines for non-compliance are a maximum of £5,000 for each failure. No Letting Go will ensure you are compliant. We will check that your alarms are in the correct location, are functioning at move in and install new ones where necessary. All No Letting Go reports have a smoke and carbon monoxide safety section that will guarantee you meet the regulations.

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