Do you own or manage property in the London area? Whether it’s a single rental property or a large portfolio of flats and houses, it helps to have a professional team behind you ensuring things run smoothly.
With over 65 UK offices, we offer professional property inventory services throughout London and the surrounding areas.
Looking for property inventory in London? We’ve gathered a list of our London offices to help you find your local No Letting Go branch.
What is a Property Inventory?
An inventory is a legal document providing an accurate record of the contents and condition of a property at the start of a tenancy.
Property Inventory reports can include written and photographic evidence to protect landlords and tenants alike. A professional inventory service helps landlords recover costs to cover damage and repairs by determining how much money is deducted from the deposit.
A comprehensive, quality inventory report can even help settle disputes at the end of a tenancy by providing unbiased evidence.
What is an Inventory Check-In?
An inventory check-in is simply the process of the inventory being taken and provided to the tenant by the inventory clerk or landlord at the start of a tenancy. Usually, the tenant is given a short period to check the property before signing.
A check-out report then determines any changes made to the property between the start and end of the tenancy.
When Should Inventory Be Done?
The best time to schedule an inventory is immediately before the start of a tenancy. This means that the report will provide the most accurate representation of the cleanliness and condition of the property on move-in day.
Do Landlords Have to Provide Inventory?
While there is no legal requirement for a landlord to provide an inventory, it is highly recommended.
When claiming against a deposit, it is the landlord’s responsibility to prove that the tenant has damaged the property. Without a high-quality inventory report, this becomes a lot harder to justify and conflicts can arise.
For this reason, having the protection of an inventory report undertaken by independent inventory clerks is essential if your tenant decides to contest any deductions taken.
Our Property Services at a Glance
Property inventory is just one of the wide-ranging professional services we offer. Here’s a taste of what working with us could provide;
- Inventory management
- Check in services
- Right to rent checks
- Property visits and inspections
- Check out services
- Dilapidation reports
- House viewings
- Floor plans
- Property appraisals
- 360 virtual photography
- Health & Safety reports
- Real time support
Now we’ve covered the basics, let’s look at the No Letting Go property inventory services, London and where to find them;
Property Inventory West London
Looking for property management services near you? Here’s a list of our No Letting Go offices in West London:
No Letting Go Ealing
From 360 degree virtual photography to property appraisals, the Ealing No Letting Go branch provides professional property services to Ealing, West Ealing, Northfields, Acton, East Acton, Park Royal, Chiswick, Gunnersby, Turnham Green, Hounslow, Hanwell and Boston Manor.
Shelton St, London WC2H 9JQ, UK
Office Tel: 01322 555 128
No Letting Go Uxbridge
The Uxbridge office is run by John Farrell, an experienced inventory and property reporting specialist, with great local knowledge.
Their DigiSign feature enables the collection of digital signatures with automated reminders, meaning no more chasing up tenants!
48 Drayton Grove, London W13 0LA, UK
Office Tel: 07889 996922
Property Inventory Services in East London
For landlords, letting agents and property professionals in the East London area, here’s where you can find our services:
No Letting Go Romford & Docklands
Lead up by Patur Mohan, the Romford and Docklands Inventory services cover Romford, Ilford, Dagenham and the Docklands.
Offering a professional, reliable check-in/check-out service to help safeguard your property, this branch is dedicated to helping businesses and landlords protect their investment.
Office Tel: 07544 466617
No Letting Go Stratford & Newnham
The No Letting Go Stratford & Newham team are headed up by Mundeep and Satinder Grewal.
Covering Stratford, Royal Docks, Gallions Reach, East Ham, Canning Town, Plaistow, Beckton and Forest Gate, the team offers everything from inventory management to Smoke and CO inspection.
London Borough of Newham, UK
Office Tel: 0207 760 7569
Property Inventory North London
For rental properties in the North of London, we have the following branches:
No Letting Go Barnet
With Mitchell and Gabriella Walters at the helm, No Letting Go Barnet is committed to providing detailed reports tailored to their client’s needs. With over 7 years in the property industry, Mitchell is passionate about representing his clients out in the market.
This branch covers North London, St Johns Wood, Swiss Cottage, Hampstead, Highgate, Finchley, Barnet, Hendon, Willesden, Cricklewood, Muswell Hill, Edgeware and Borehamwood.
41 High St, Barnet EN5 5UW, UK
Office Tel: 0845 139 1400 / 07761 236340 / 07811 209773
No Letting Go Enfield
Also run by the Mitchells, No Letting Go Enfield covers the following areas;
Enfield, East Barnet, Stoke Newington, Seven Sisters, Tottenham, Edmonton, Southgate, Welwyn Garden City, Stevenage, Winchmore Hill, South Woodford and Ilford.
41 High St, Barnet EN5 5UW, UK
Office Tel: 0845 139 1400 / 07761 236340 / 07811 209773
No Letting Go Islington & Camden
Chris Ford has been busy building a strong, highly trained team around him at the Islington and Camden property inventory company. With over 23 years in the retail industry, Chris is dedicated to providing a high level of customer service.
This branch covers; Islington, Kings Cross, Haringey, Harringay, Hornsey, Upper Holloway, Archway, Crouch End, Camden, Highgate, Hampstead Heath, Holloway, Barnsbury, Tufnell Park, Highbury and Highbury Fields.
48 Weavers Way, London NW1 0XE, UK
Office Tel: 07415 087316
No Letting Go Walthamstow
Walthamstow property inventory services are owned and operated by Ann Ennis who has over 45 years of experience in the property industry. The team prides itself on providing a smooth service to free up time for property professionals.
This branch covers Walthamstow, Leyton and Leytonstone.
Bramley Close, London E17 6EG, UK
Office Tel: 07854 966621
Property Inventory Services South London
For landlords and letting agents looking for help managing their portfolios in South London, here’s who to turn to:
No Letting Go Battersea
Owned by Rafi Khan, the Battersea No Letting Go franchise pride themselves on going the extra mile for customers and will always try and accommodate last minute bookings.
Covering SW11 & SW18, the team provide wide-ranging services such as property visits and Legionella Risk Assessments.
12 Saint Olaves Road, London E6 2PA, UK
Office Tel: 07863 357196
No Letting Go Bromley & Bexley
Andre Verazzo has worked in the housing sector for most of his life, including social housing and housing associations in London.
The Bromley and Bexley No Letting Go team are the people to go to for professional, tailor made reports.
Areas covered; Bromley, Bickley, Downham, Keston, Shortlands, Hayes, Beckenham, Eden Park, Elmers End, West Wickham, Orpington, Petts Wood, St Paul’s Cray, St Mary Cray, Chelsfield, Green St Green, Chislehurst, Swanley, Bexley, Albany Park, Sidcup and Foots Cray.
The Glades, Bromley, High St, Bromley, UK
Office Tel: 07760 298698
No Letting Go Croydon
The Croydon property inventory services branch is run by Sean Rieder and provides detailed reports, designed to protect landlords in the event of a dispute.
Covering Croydon, South Croydon, Mitcham, Warlingham, Purley, Streatham, Norbury, Thornton heath and Furzedown.
Beckenham Rd, Beckenham BR3 4RL, UK
Office Tel: 07889 634974
No Letting Go Fulham
Yosha Hussain leads the No Letting Go Fulham office, providing inventory services to all letting agents, property management companies, estate agents, councils, commercial letting agents, housing associations and landlords in and around the Fulham area.
Covering SW6 & W14.
67c Holland Road, London W14 8HL, UK
Office Tel: 07885 727265
No Letting Go Greenwich
From inventory management to smoke and CO reports and installation, Shewana Zaffar is more than happy to discuss your needs as an agent or landlord at the Greenwich No Letting Go branch.
This branch covers Greenwich, Woolwich, Plumstead, Blackheath and Thamesmead.
Tarnwood Park, London SE9 5PA, UK
Office Tel: 07581 248953
No Letting Go Richmond
Syed and Zoofa Wasti own the Richmond No Letting Go office, providing Kingston, Richmond, Staines, Chiswick, Ealing, Surbiton, New Malden, Hounslow, Feltham, Kew, Teddington, Hampton, Worcester Park, East Molesey, Roehampton and Barnes with professional property services.
London Borough of Richmond upon Thames, UK
Office Tel: 07880 343851
No Letting Go Southwark
Richard Seymour has a breadth of experience within the lettings industry and comes highly recommended by clients for his professional, reliable team at Southwark.
Covering Southwark, London Bridge, Shad Thames, Borough, Tower Bridge, Waterloo, The Southbank, Elephant and Castle, Old Kent Road, East Dulwich, Camberwell, Denmark Hill, Peckham, Herne Hill and Nunhead.
London Borough of Southwark, UK
Office Tel: 0207 237 6666
No Letting Go Sutton & Merton
No Letting Go Sutton & Merton is owned & operated by Garry Lockwood. As a landlord, Garry understands the importance of a detailed inventory and takes pride in his team’s thorough, common-sense approach.
Covering Ashstead, Carshalton, Cheam, Epsom, Leatherhead, Merton, Morden, Raynes Park, Wallington, Wimbledon and surrounding areas.
Grove Rd, Sutton SM1 2AP, UK
Office Tel: 0202 8234 6189 / 07905 619060
Property Inventory Services in Central London
And last but not least, here’s where you can find out property inventory services in and around central London.
No Letting Go City West End
Luke Marriott leads the No Letting Go City West End office, which offers inventory services and 360 virtual tours to all estate agents, holiday rentals and management companies.
The City West End branch covers the following areas; Victoria, Pimlico, Belgravia, Chelsea, Kensington, Mayfair, Marylebone, Whitehall, Fizrovia, Bloomsbury, Covent Garden, West End, Clerkenwell, Islington, City of London, Shoreditch and Hackney.
3c Great Ormond Street, London WC1N 3RA, UK
Office Tel: 0203 151 7027
How Can I Make My Inventory Easier?
From floor planning to mid-term inspections, No Letting Go can help you stay on top of your property portfolio, even on the go!
We use the latest Kaptur technology to provide comprehensive inventories including safety reports, fire furnishing requirements and meter readings to ensure you remain compliant with current regulations.
To discover the rest of our property services in London, visit our services page and find out how we can help.
For landlords and property professionals, finding the right tenant for your rental property is fundamental for business success.
But who should be your target tenant?
It’s not as simple as finding someone who can pay the rent on time. Wide-ranging factors such as profession, marital status and long-term goals should also come into play when thinking about what you want from the arrangement and the safeguarding of your property.
Here, we look at the pros and cons of renting to different types of tenants so you can identify the right target tenant for you.
Choosing the Right Tenant
Before you start marketing your rental property, you first need to identify a target audience to gear your tenant search towards.
By identifying a specific tenant persona from the get-go, you will be in a better position to rent your property and attract your ideal tenant. Whether your first priority is the careful upkeep of your property, or to find a long-term tenant, establishing your needs and requirements at this stage will help narrow down the search.
When it comes to finding a good tenant, think about your future relationship and who you want to be dealing with on a regular basis. A good tenant looks different to different landlords. Do you want someone looking for a long-term let, or a you happy with a quick turn-around?
Whatever your needs, here are some of the pros and cons of different types of tenants;
High Income Tenants
The income of your target tenant depends largely on the type and size of the rental property you own and its location.
For example, landlords with property in central London will need to target high income tenants in order to meet monthly rent payments.
One of the biggest benefits of renting to high income tenants is that you can rely on sufficient rent return and are unlikely to have to chase up missed payments. However, a tenant with a higher income is likely to hold your property up to higher standards.
Any good landlord will be committed to ensuring their properties are pleasant, safe spaces to live in, but renting to this group requires a higher level of detail.
This means replacing carpets and furnishings more regularly and providing sought after benefits such as high-speed internet and modern security systems.
Low Income Tenants
If your property is located in a less costly area, it’s likely you will need to target lower income tenants.
Renting to tenants receiving housing benefits comes with its advantages and disadvantages;
- One disadvantage is that rent is paid to the landlord in arrears rather than in advance.
- There is also a lot of paperwork involved in renting to tenants on housing benefit and administration processes can be slow.
- Another issue is contents insurance. Premiums can rise when letting to this tenant group.
- Unfortunately, some landlords are wary of renting to tenants on housing benefit due to an assumption that their property won’t be looked after properly, and payments will be missed. However, this negative stereotype is unfounded and is down to a minority of individuals.
However, renting to this group comes will lots of benefits to landlords;
- Due to the lack of rental properties available, advertising your property as accepting housing benefit means you will have a large pool of prospective tenants to choose from.
- Tenants in receipt of housing benefit are often looking for long-term housing
- As the rental payments are made by the Department for Work and Pensions, payments should be regular and guaranteed.
Renting to Families
Renting to families comes with wide ranging benefits;
- For one, most families are looking for a long-term home as moving with children is a hassle usually best avoided.
- There has also been research to show that renting to families results in less property management time.
The downside is that with children, there usually comes more damage and wear and tear to your property. If you’re particularly precious about a certain property in your portfolio, you may want to avoid renting to large families with young children.
However, if you’re letting the property long-term, you will most likely be redecorating at the end of the tenancy agreement anyway.
Most families are looking for a rental home with a little extra space. Make sure you highlight this benefit of your property when attracting tenants. Families are also more likely to have their own furniture so may be looking for an unfurnished home.
Tenants with Pets
It could be debated what causes more damage to a property- children or pets! While lots of landlords refuse renting to tenants with pets outright, accepting these tenants may be to your advantage.
For one thing, you can charge more in rent. With rental properties that accept pets being few and far between, pet owners will expect to pay a little extra for the privilege. The extra maintenance needed allows you to justifiably charge a premium.
If you do decide to go down this route, obtaining a previous landlord reference from your potential tenants will alert you to any problems caused in the past.
Renting to Student Tenants
Students have a bad reputation when it comes to taking care of rental properties. However, the student rental market is ripe with opportunity, with student homes in high demand in University towns.
Here are some of the benefits;
- If you own property in a University town, finding tenants won’t be a problem.
- If you’re looking for short-term lets, students tend to move on after a year.
- Students are less fussy when it comes to appliances and furnishings, so if you have an older property with basic furnishings it shouldn’t be a problem. As long as your property complies with health and safety obligations and is a comfortable place to live, you won’t need to offer state-of-the-art appliances.
- Renting per room means higher returns!
But don’t forget to consider the following;
- Maintenance and repairs needed may be higher as there tends to be more individuals living in student properties.
- Students like to socialise. When renting to students you need to be aware of the neighbours as you might be called upon to deal with complaints!
- For most students, this is their first time living away from home. In place of a credit check, you will need to ask for a guarantor to safeguard your investment.
- There is growing competition in the student rental market, with purpose-built housing being created. Do your research before you commit.
Renting to Young Professionals
Young professionals are often favoured by landlords due to their independence and financial security.
Here are some of the advantages;
- While still young, this group are less likely to host big parties than students and tend to be more house proud, resulting in less wear and tear.
- With more experience behind them, young professionals are better able to deal with minor issues independently before asking the landlord for help.
- If you decide to rent an HMO property you can expect greater returns.
- Professional couples tend to be stable tenants and are better able to manage rent requirements with two incomes.
Here’s a few things to keep in mind;
- Like high income tenants, young professionals will expect certain living standards and mod cons. You may need to provide a dishwasher, high-speed internet and contemporary furnishings to attract this group.
- If your property is an HMO, you need to be aware of the added paperwork and responsibilities this requires. You may also need to consider potential conflicts between tenants.
- Young professionals tend to move jobs more often which may result in the premature end of a tenancy.
- Younger renters usually search online to find rental properties. Bear this in mind when choosing where to advertise your property.
Finding the Right Tenant
Once you’ve chosen a target tenant group, make sure you complete this checklist before renting your property;
- Meet your potential tenants face to face. It’s important to have a good relationship with your tenants and meeting in person is the best way to work out if it’s the right match.
- Ensure essential tenant checks are undertaken. No Letting Go offer a right to rent check service which is a legal requirement for landlords and letting agents in the UK.
- It’s also worth getting a credit history check and a previous landlord check to be on the safe side.
What Happens Next?
The rental property industry works both ways. If you want to attract your ideal tenant, you need to prove that you’re a responsible and organised landlord with the right safety checks in place.
No Letting Go provide a range of professional services to help streamline your workload and ensure you are fully compliant. From house viewings to inventory management, we can help during all stages of the rental process.
Browse our fully-compliant suite of letting services and feel confident that your property inventory management needs are taken care of
No Letting Go have entered the ESTAS for 2020, and now we need you to cast your votes!
The ESTAS Customer Service Awards are one of the biggest events in any property professional’s calendar. Celebrating exceptional customer service across the property sector, from estate agents to conveyancers and industry suppliers, the ESTAS help companies like ours maintain a high standard of care.
Here’s more about the awards and how you can get involved;
What are the ESTAS?
The annual ESTAS awards take place in Spring and Autumn, attracting the top players in the UK’s property and lettings industry.
The purpose of the awards programme is to celebrate excellent customer service and recognise the companies going above and beyond for their clients.
How Does it Work?
Once a company has signed up to the ESTAS programme, they are then open to receive feedback from their clients and customers.
The awards are based purely on feedback from customers, ensuring honesty and transparency in the voting process. All reviews and votes will be verified by the ESTAS group.
Once all reviews and votes are counted and compared across the other property companies in the running, the winners are celebrated at the prestigious ESTAS awards ceremony.
The ESTAS Awards Ceremony
Over 1000 guests gather for the ESTAS Estate & Letting Agent Awards in May where property TV personality, Phil Spencer presents the award.
The ESTAS conveyancer awards are held in October.
Why Should I Vote?
For landlords and property professionals, reviewing the companies you work with will help improve overall customer service in the industry.
By providing honest feedback from clients and customers, the platform encourages agencies in the property industry to constantly improve their customer care. The official ESTAS stamp means that all feedback is authorised and regulated.
At No Letting Go, keeping track of our performance only makes us want to strive for more and provide the best services for our clients.
For prospective tenants, the home moving process can be stressful and complicated without a little help from the right places. The ESTAS provide a platform for honest feedback, helping you find trusted professionals. This gives you the peace of mind you need that your chosen property professionals are up to scratch.
Why No Letting Go?
At No Letting Go, we’re dedicated to providing the best customer service for our clients and customers. Across all of our branches throughout the UK, our franchisees receive extensive training in how to deliver our services and put the customer at the heart of everything they do.
Here’s a little reminder about the services we provide;
Professional Inventory Services
We offer a professional, unbiased property inventory service to help settle disputes through effective negotiation and provide the evidence needed for end of tenancy deposit claims. Using the very latest technology and audit tracking, our reports act as your compliance manager, including relevant health and safety checks.
Health and Safety Reports
Health and safety reports include Smoke and C0 reports, HHSRS and Legionella risk assessment.
Mid-Term Reports and Inspections
Reports and inspections ensure tenants are meeting their contractual obligations. They also check the wear and tear of a property and assess the satisfaction of tenants.
Our pre-check out service ensures that tenants are aware of how the property is expected to be returned at the end of the tenancy. This helps to prevent disputes before issues arise.
Open House Viewings
We can provide and facilitate property viewings on the landlord or estate agent’s behalf.
We have over 65 No Letting Go offices throughout the UK lead by dedicated franchisees with excellent knowledge of the local property market.
At local level, we pride ourselves in the turnaround time of our services. We achieve better or equal returns of our reports with our service level agreement time over 98.4% of the time.
Real Time Support
We offer real-time support for landlords and property professionals via a live and online support centre to get you the help you need instantly.
Latest Property Technology
We use the latest in property inventory systems to collect, prepare, report and manage information. The Kaptur system is designed for busy property professionals, helping to streamline your workload.
Previous Awards and Recognition
We’re proud to be Lettings Supplier of the Year 2016 and Best Inventory Supplier 2009 award winners. We’re also accredited by Safe Contractor, the British Franchise Association (BFA), Property Redress Scheme (PRS) and are regulated by Association of Residential Letting Agents (ARLA:PropertyMark).
Supporting No Letting Go
No Letting Go have an exceptional record for reliability, quality and professionalism. We have had less than 0.001% of reports losing a dispute since we started (as reported to us) and had no reported full lost cases as a result of using the complete No Letting Go service.
But don’t just take our word for it! Head over to our website where you can find customer testimonials and a full list of our property management services.
If you’ve worked with us or used any of our services, we’d love some feedback! Vote in the ESTAS awards 2020 to get your voice heard!
Landlords and property professionals get ready!
Thanks to the introduction of the Tenant Fees Act on 1st June, you’re likely to see an influx of tenants looking to benefit from this ban on tenant fees.
Recommendations from No Letting Go have recently been featured in the Property Reporter, exploring the impact of this upcoming ban on tenant activity and how landlords and property professionals can get prepared.
Read on to find out how to prepare for the tenant fees ban with our handy quiz and guide.
What is the Tenant Fees Act 2019?
The Act sets out new rules and standards for landlords and letting agents, banning several upfront fees.
This ban includes the following:
- Security deposits must not exceed the cost of five weeks rent
- Holding deposits must not exceed one weeks rent (and should be refundable to the tenant)
- The fee to change a tenancy will be capped at £50
Any breaches to these new standards could result in hefty financial penalties from the enforcement authorities, and landlords will be unable to seize possession of a property through section 21 notices until they have repaid these charges.
When is the Tenant Fee Ban Coming In?
The Tenant Fees Bill was first proposed by the government in 2017 with the aim of making renting more affordable for tenants.
The Tenant Fee Act comes into force on 1 June 2019 from which date landlords and lettings agents will no longer be allowed to charge fees as described above.
Tenant Fee Ban Update: Impact on Tenant Activity
Research from the Deposit Protection Service (DPS) identified a lull in rental activity during the first quarter of 2019 which they attribute to tenants delaying moving until this ban becomes law on 1st June.
According to Nick Lyons, No Letting Go’s CEO;
“It’s no surprise to see shrewd tenants delaying moves until after the fees ban and deposit caps are introduced on 1st June. The upfront cost of moving between rental homes can be high – particularly in London and the South East – so renters will do anything they can to keep costs down, even if that means putting their move on hold for a few months.”
The Impact on the Private Rented Sector
With potential tenants waiting to make their move, landlords and property professionals will need to prepare for a surge in activity after 1st June.
It’s likely that tenants have continued their property search over the last few months and will be ready to begin the rental process as soon as the ban is in place.
This swell in tenants could be an exciting time for landlords and property professionals, with lots of potential profits on the horizon. The better prepared you are as a landlord to take this on, the more you can benefit from this demand.
How to Prepare for the Tenant Fees Act
The first thing you can do as a landlord or property professional is to ensure you are fully aware of the details of the ban and which fees are prohibited payments.
The Tenant Fees Act Quiz
Here at No Letting Go, we’ve put together a useful quiz including all the important points you need to remember about the upcoming Act.
This short, multiple choice quiz consists of 15 questions encompassing everything from tenancy deposits to permitted payments.
Another way to stay ahead of the curve is to outsource important reporting and services to the experts.
The Importance of Professional Inventories
With deposits being capped at five weeks rent, landlords and letting agents will need to take extra precautions when it comes to protecting their rental properties.
If you own property in locations such as London or the South East, this change could make a difference to the amount of deposit you can ask tenants to pay. To compensate, having a comprehensive inventory in place can help when it comes to making deposit deductions.
No Letting Go provide independent inventory reports detailing the condition and contents of your property at the start and end of the tenancy. Using the latest software, the report contains extensive written and photographic evidence in addition to meter readings and safety compliance checks.
The benefit of investing in a professional inventory service is that an unbiased account can help prevent and resolve any conflicts that may arise.
For lettings agents, partnering with us could save time and money at what looks set to be a busy period this June. Outsourcing this administrative work will free up time to provide a personalised service to your clients.
Get Prepared with No Letting Go
To ensure you have everything in place before 1st June, it’s best to start preparing now. Once you’ve got clued up and taken our quiz, it’s time to think about streamlining your workload.
No Letting Go provides services encompassing everything from right to rent checks and house viewings to unbiased property inventory reports.
Browse our full list of services here to find out how we can help you navigate this transition.
In a rapidly changing world, the property management industry needs to keep up. With the widespread digitisation of products and services taking over almost every sector, estate agents, property professionals and landlords alike will need to stay on the pulse.
PropTech has become one of the latest buzzwords on everyone’s lips. However, this doesn’t look like a passing fad. Not only could property tech improve the property market, but it could completely transform it for the better.
With this year’s Future PropTech event coming up, we thought it was a good time to explain what PropTech is, and why as a landlord, you should embrace it.
What is PropTech?
Firstly, let’s try to define this much-used term.
PropTech, or property technology, refers to the digital transformation of the property industry. This includes innovative technology products to improve the real estate industry as a whole. From 3d printing and machine learning to big data and virtual reality, real estate technology is ramping up a gear.
So, how could PropTech benefit you as a landlord or real estate professional?
Simplifying Tenant Checks
There’s a lot that goes on behind the scenes for property professionals when letting a property. From tenant checks to inventory management, the list goes on.
New, smart technologies could help simplify and streamline some of these processes.
Moving potential tenant checks into the online space could be key in managing workloads. PropTech innovations can help this happen, by providing easy online systems or applications. These online systems can conduct credit checks, employment history checks and process references, all at a few clicks of a mouse.
Finding the Right Tenants
Artificial Intelligence (AI) is making waves in the private rental industry and could help landlords and tenants alike find the perfect match.
By providing accurate data, smart algorithms can pair landlords with the right tenants, eliminating unsuitable partnerships and saving time.
The Badi Platform, for example, helps novice landlords rent out spare rooms safely and securely.
Smart PropTech in the Home
Smart technologies using Internet of Things (IoT) technologies are becoming increasingly popular and widespread.
Smart meters, smart security and intelligent temperature control in the home, for example are all big attractions for potential renters. To stay ahead of the competition, getting excited about these advancements could benefit you as a landlord.
We’re not saying that every tenant now expects a smart fridge that monitors its contents, but high-speed broadband could be a game changer in today’s rental market.
Handy Mobile Applications for Landlords
Mobile apps are a great way of staying on top of your portfolio. There is now a growing number of mobile apps for landlords designed to save time and make your life easier.
From tracking rent to keeping important documents safe, there’s now an app for everything! There are apps for setting key reminders such as when to update your gas safety certificate, and apps to help advertise your property to the right tenants.
For busy landlords, these organisational miracles are worth getting excited about!
Collecting Rent on Time
It’s become so prevalent now that we can barely remember our lives without it but setting up online direct debits is all thanks to these new technologies!
By setting up regular, online payments with your tenants you can feel reassured that your rent will be delivered to your bank account on time, without having to chase it up.
This process has become even quicker and easier with the development of mobile banking, meaning you can access vital information and make emergency payment transfers on the go.
These technologies are evolving all the time, so who knows how convenient rent collection could be in a few years’ time!
Streamlining Maintenance Work
For landlords with several rental properties in their portfolio, dealing with routine maintenance can feel never ending.
New PropTech technologies can take the hassle out of maintenance by providing convenient apps and systems to make requesting and performing maintenance tasks easier than ever.
For example, a tenant could report a broken boiler on an app, which could then be assessed for level of urgency, then a message could be sent to both you, the landlord, and your chosen engineer or tradesperson. Uploading photos of the repair needed also cuts out the middle step of the landlord or letting agent visiting the property to assess the issue.
360 Virtual Reality Tours
Virtual reality is becoming more prevalent everywhere we look, including within the real estate market.
Virtual tours of properties allow buyers, sellers and renters to view buildings remotely. For example, if you’re a landlord living in a different country to your rental property, a virtual tour allows you to inspect your investment without the hassle and expense of travel.
It’s also a big draw for potential tenants who are often time-poor and can help your property stand out from the crowd in an increasingly saturated market.
No Letting Go provide a nation-wide 360 virtual tour service for all types of properties with a speedy 24-hour turn around. Our tours can be embedded into any compliance report or be used in commercial sales and marketing literature. A VR tour is a great way of providing a thorough inventory for tenants or for inspecting derelict or uninhabited buildings.
Future PropTech 2019
Future PropTech 2019 is described as the world’s number one PropTech event and is a great opportunity for landlords and property professionals to discuss challenges in the industry and collaborate to find solutions.
Through a series of talks, workshops and brand showcases, this event is an easy way of keeping track of current trends and gives you the chance to network with fellow property professionals.
Stay on the Pulse with No Letting Go
Here at No Letting Go, we are dedicated to staying ahead of the latest technology in the property industry.
For our reports and inventory services, we use Kaptur, the latest in property inventory software. It’s designed by property inventory professionals to provide the most efficient way to collect, prepare, report and manage information.
If you’re a landlord or property professional looking to get ahead of the PropTech curve, we could help. We have branches across the UK providing professional, comprehensive inventory services, unbiased compliance reports and property viewings.
Browse our full range of property services here to find out how we could help.
Ending a tenancy can be awkward for both tenants and property professionals. Dealing with tenancy deposit returns, outstanding rent and resolving disputes can take time and a lot of effort. So, how can tenants and landlords alike ensure the end of tenancy goes smoothly?
No Letting Go’s chief operations officer, Lisa Williamson recently joined Richard Blanco on his podcast ‘Inside Property’ to discuss the types of issues that can arise and how to resolve them through unbiased, end of tenancy services.
Lisa was joined by Suzy Hershman, head of dispute resolution at My Deposits, and Al McClenahan, the director of Justice4Tenants to get a full picture from all sides of the story.
Here is a roundup of the key insights that came out of the programme;
Start as You Mean to End
Lisa’s top tip on ending a tenancy well is to determine a clear position from the start. The way to do this is through a well thought out inventory including detailed but concise information, clear photographs and a comprehensive list of contents and condition.
Creating a tenancy format which is easy to read by both parties is essential for avoiding confusion at the end of the tenancy.
Another tip for landlords from Lisa is to ensure that tenants sign the inventory report to avoid deduction disputes during check out.
An Unbiased Outlook is Key
One question that arose in the podcast was whether landlords should create their own inventory reports.
While it’s completely fair for a landlord to perform their own survey, they run the risk of using emotional language which can be interpreted in different ways.
This is where an independent inventory service can resolve issues. No Letting Go inventory reports include a glossary of terms to determine the condition and cleanliness of items in the property. For example, rather than a landlord using the word ‘immaculate’ to describe a piece of furniture which could come across as biased or open to interpretation, instead ‘professionally clean’ is a clearly explained term in the NLG glossary.
Another benefit of using a professional, unbiased property inventory service is that in the case of a dispute over deposit returns, judicators can clearly understand the benchmarks.
Are Pre-Check Out Meetings A Good Idea?
As an active landlord himself, Richard highlighted the benefit of arranging pre-check out meetings with tenants to go over what is expected of them during the moving out process.
This all sounds well and good, but the question is, who will pay for it? Landlords and tenants may be reluctant to fork out this extra cost, but it could save money further down the line.
Alternatively, providing tenants with an end of tenancy letter detailing all the tasks that need to be completed before moving out is a great way to prevent confusion over where responsibilities lie. This can include the date and time of the key handover and what needs to be cleaned.
End of Tenancy Property Cleaning
As the head of dispute resolution at My Deposit, Suzie Hershman has a lot of experience dealing with the common issues affecting landlords and tenants during the checkout process.
According to Suzie, cleaning comes top of the list when it comes to end of tenancy disputes.
The resolution is simple. Start with an inventory report which plainly states the condition of the property and how it is expected to be maintained. For example, if the property has a garden, the inventory needs to clearly state that the grass needs to be cut or the paving de-weeded and power washed before leaving the property.
Other issues that can arise include whose responsibility it is for window cleaning and whether professional carpet cleaning needs to be undertaken.
The main rule of thumb for tenants, is that the property needs to be returned in the original state as at the start of the tenancy. This may involve hiring an end of tenancy cleaning service (make sure you keep the receipt as evidence) or giving the property a thorough clean yourself. Either way, ensure you leave on the last day of your tenancy confident everything looks the same as it did when you moved in!
Fair wear and tear can be a bit of a grey area when it comes to cleaning. Suzie recommends that landlords should think of the items in their property as having a lifespan. A carpet or decor has an average lifespan of 5 years, which needs to be taken into consideration during the checkout report.
Managing the Landlord-Tenant Relationship
Al attributed this to poor inventories which leave too much room for interpretation and miscommunication, which is more common when landlords create their own.
Another common reason for strained relationships is when tenants are in arrears at the end of the tenancy agreement. To minimise conflict, Al recommends that tenants are as open and communicative with their landlord about their financial difficulties to help landlords remain understanding until the issue can be resolved.
However, when landlords view their role purely from an investment perspective and ignore the human side of the relationship, this is when disputes are likely to arise. The lesson? Landlords who are more understanding and willing to negotiate are likely to have better relationships with their tenants, resulting in a smoother parting.
How Will the Letting Agency Fee Ban Effect End of Tenancy?
There has been much discussion over what changes the letting agency fee ban will bring to the industry. However, for now, Lisa doesn’t see much change to the way check out reports will be processed.
Currently, landlords usually pay for the inventory, and for either check-in or check-out services while the tenant pays for the other. This means there is only one cost that needs to be recuperated by landlords.
According to Lisa, most landlords and tenants can see the advantages of having these services managed by independent professionals.
Unbiased End of Tenancy Services from No Letting Go
To ensure the end of a tenancy goes as smoothly as possible and you retain a positive relationship throughout, using an independent property service can help resolve issues and disputes before they arise.
No Letting Go provides all the documentation needed at the start and end of a tenancy to determine how much money is deducted from the deposit. Using the latest technology, No Letting Go can advise against fair wear and tear and create reports to ensure you are fully compliant with regulations.
To see the full list of services on offer, head to the No Letting Go services page.
There tends to be a focus on the need for potential tenants to make a positive first impression to secure the best rental properties. But making a good impression is just as vital for landlords and letting agents.
To attract reliable and responsible tenants, property professionals need to demonstrate their value to establish trust and secure an agreement.
Creating a positive first impression can determine what kind of relationship you’ll have with your tenant moving forward, not to mention positioning your property as an attractive prospect for renters.
If you’re a letting agent, property professional, or landlord, we’ve got some friendly guidance on how to give a good first impression to tenants and establish trust from the get-go.
What are Tenants Looking for in a Landlord or Letting Agent?
To make the right impression, it’s helpful to think about what a tenant wants from the person or company managing their rental property.
Top of the list are reliability, honesty and being easily reachable. Whether it’s at the first viewing, at the lettings or estate agency office or the first meeting between tenant and landlord, follow these tips to make a great first impression:
Be on Time
An obvious point to start with. Tenants want to know the person managing their home is reliable and can be depended upon in an emergency. Being late to the first meeting already puts you on the back foot.
If the first meeting is an initial house viewing, it’s worth getting there a few minutes early to ensure everything is in place and the property is looking its best.
Giving an overall impression of professionalism goes a long way in securing a tenancy agreement.
One simple way of achieving this is to dress in business-casual attire.
Know Your Stuff
As the main point of contact for tenants, you need to demonstrate knowledge about the property and local area to build trust. Before the first meeting, make sure you’ve got all the answers to potential questions to hand.
Common questions that might be asked by potential tenants include;
- Who are the current utility providers?
- What is the council tax band for this area?
- What day are the bins and recycling collected?
- Where is the fuse box?
- What are the neighbours like?
- What is the local area like?
Being able to answer these questions thoroughly and confidently will help to build a positive impression and demonstrate your experience and professionalism.
Friendly and Professional Body Language
Body language is key to making a good impression in any situation. From job interviews to meeting people for the first time, facial expressions and gestures really count.
Shake your prospective tenants’ hand while maintaining eye contact, smile, and try to display confident body language to really impress.
Stay in Contact with the Neighbours
Being in the position to introduce prospective tenants to the neighbours, or simply tell them who they will be living next door to, can go a long way in demonstrating your dedication to property management.
What are Tenants Looking for in a Property?
In addition to the way you present yourself, the way you present your rental property also has a huge impact on tenant’s initial impression. Here’s how to show your property in the best light:
Market Your Property Right
Most rental property marketing happens online these days. Be sure to regularly check and update any channels your property is advertised on to keep up a positive impression for renters.
A picture really can tell a thousand words and people expect to see clear, professional images when browsing for properties online. Any property with minimal or bad quality images will likely be dismissed instantly.
Include lots of pictures of all parts of the property and try to take them on a sunny day to show off your property in the best light.
If you’re a busy landlord or property professional, ensure your property looks the part online with a professional property appraisal. This service includes high quality photos and a record of essential details for marketing purposes, all uploaded directly to your platform. The easy route to impressing potential tenants!
Managing feedback is also important. Always reply to any complaints or queries online so that potential tenants know you are reliable and quick to respond.
Outward Appearances Matter
We’ve all heard the phrase ‘don’t judge a book by its cover’, but in reality, first appearances are important.
Make sure the exterior of your property is up to scratch. An overgrown front lawn, overflowing bins and scratched paint are likely to put people off before they’ve even stepped through the door.
Make Sure the Interior Lives Up to the Dream
When showing a prospective tenant around a property for the first time, they’re trying to imagine themselves living there.
Make sure everything is clean and tidy with minimal clutter to give the tenants as much of a blank canvas as possible to project their own visions for the future.
Consider A Moving In Gift
Whether it’s a simple, handwritten welcome card or a bunch of flowers. Providing a small gift is an easy way to demonstrate that you’re a thoughtful landlord or letting agent.
If you’re an agency managing several properties or a landlord with a large portfolio this may not be feasible. For smaller landlords however, it could be a well-received gesture that goes a long way in developing a positive ongoing relationship.
You need to assess whether a gift is appropriate from case to case. At the very least, provide an information folder with essential details about the property such as relevant contact numbers and rubbish collection days.
Ensure All Health and Safety Checks are in Place
If you can demonstrate that you are up to date with gas safety checks and Co2 regulations, your tenant will know you take your role seriously.
For landlords, demonstrating your responsibilities are being fulfilled puts tenant’s minds at ease. For example, landlords must ensure that smoke alarms are tested and working on every floor of a property. No Letting Go provide comprehensive reports which include a smoke and carbon monoxide safety section that will guarantee you meet all the requirements.
Tenants in the know will expect to see evidence and a thorough report will quell any potential reservations.
Invest in a Professional Property Inventory
Providing your tenant with a comprehensive, photographic inventory report sends the message that you don’t take shortcuts.
No Letting Go is the first choice for all types of property reporting for landlords and letting agents alike. To find out how we can help to position you as a first choice for tenants, browse the rest of the property management services on offer here.
No Letting Go is expanding. With over 65 branches spread across the UK, we are always striving to be the first stop for the nation’s property reporting needs.
Our professional property inventory services are now reaching further afield, with two new offices recently opening in Hertford and Basingstoke. Let us introduce you to the newest members of the No Letting Go team.
No Letting Go Hertford
The new branch of No Letting Go in Hertford, Hertfordshire is being headed up by Moira Hendrick. Moira is an experienced property reporting specialist with a great local knowledge of the property market in the surrounding area. Coming from a background of customer service, administration and management, Moira is well practiced in providing an excellent service for her clients.
When searching for a property franchise opportunity, Moira came across the No Letting Go scheme. According to Moira; “No Letting Go stood out because of reputation, low start up costs and support”. She is looking forward to building her business with the help of her experienced clerk, Danny.
The Herford team pride themselves on going the extra mile for customers, accommodating last minute bookings whenever they can. They welcome any property agent or landlord to get in touch.
07950 007 004
No Letting Go Basingstoke
The new No Letting Go Basingstoke office in Hampshire is run by married couple Rob and Margaret Rymill. While the pair have followed very different career paths, their knowledge of the local area has put them in a fantastic position to lead this branch. Rob has a background in the electronics industry in sales and marketing, while Margaret has spent her career teaching 3-6 year olds in a range of settings.
Both Rob and Margaret hope to spend the next 12 months developing their knowledge of the industry to establish No Letting Go as a centre for property management in the Basingstoke area.
07957 187 268 / 07538 111 718
What is a Property Franchise?
Franchising is the process of buying a ready-made start-up, allowing franchisees to launch their own businesses with the added support and security of a well-known company behind them. A franchise with No Letting Go offers training, branding and the expert knowledge to get your business off on the right foot.
Our Property Management Services
No Letting Go provide a range of professional, unbiased services to help property professionals, lettings agents and landlords manage their investments.
From Legionella risk assessments and CO reports to right to rent checks and vacant property inspections – No Letting Go are here to guarantee no stone is left unturned.
We specialise in property inventory management for which we provide a comprehensive written and photographic report of all items within a property. Using the latest technology to ensure landlords and their representatives recover all costs against tenant deposits, No Letting Go provides a trusted service.
To find out how No Letting Go could help, browse our list of property management services today.
As a landlord, it’s your responsibility to provide a secure property for your tenants. No one wants to receive a call from a distressed renter who’s just been broken into. Safe and secure properties equal happy tenants.
Insufficient security against intruders is one of the most common hazards impacting well-being in the home. Burglaries and forced entry are not only alarming, but also result in a lot of hassle sorting out insurance claims.
So, how safe and secure is your property?
If you think there could be room for improvement, then read on.
Are the Locks Up to Scratch?
The first thing to think about when assessing the security of your property should be the standard of door locks in place.
Changing Locks Between Tenancies
It should be common practice to change all the locks on doors and windows for every change in occupancy. You never know who’s hands the keys of previous tenants can end up in, especially when getting new keys cut is so easy.
What Type of Lock to Choose?
The Residential Landlords Association advise using five lever mortice locks for external timber doors or a multi-point locking system for PVC doors.
It’s also worth fitting door chains onto front doors for added security.
Don’t Forget About Windows
Window locks are just as important as they are a common point of entry for intruders.
Ensure that all windows easily accessible from the outside have good quality locks. But note that locks should not be used for designated escape windows.
Are the Doors a Good Fit?
It’s all well and good having top-quality locks, but if external doors don’t fit the door frame properly your property is vulnerable to break ins.
Make sure that all exterior doors and garage doors are correctly fitted and are free from damage.
What About an Alarm System?
Fitting a security alarm is another way of keeping your property safe for your tenants. Raising the alarm is especially important if the occupants are away from the property for extended periods of time.
The security system doesn’t have to be state-of-the-art. A simple home security system is all you need to protect your property. There is a huge array of burglar alarms and defender alarms out there:
- The simplest option is a ‘bells-only’ alarm which, when triggered, sets off an audible alarm to alert tenants or neighbours
- A speed dialler alarm allows you to choose up to three contact numbers to be immediately contacted by text message when the alarm is set off
- The most expensive alarm is a monitored system. When the alarm is sounded, a signal is sent to a remote monitoring centre. This means the centre can confirm whether there is a security issue, and if so, inform the police, freeing up more of your time
Is Your Property Visible?
If your property is located slightly off the beaten track or in an area without many neighbours around, it might be worth investing in a security camera.
CCTV systems are more affordable than they used to be, but make sure you comply with laws on the handling of digital images.
Is Your Property Well Lit?
A simple, yet effective security measure is to fit security lights. Outdoor lighting is essential for making your tenants feel safe when they return to the property late at night.
Important places to illuminate with sensor activated lights include the property entrance, gates, driveways and anywhere that could be a potential entry point for intruders.
It’s also worth fitting wall switch controlled lights near garden outbuildings, side and rear doors. Anywhere not overlooked by neighbours could benefit from additional lighting.
How Safe is the Area?
The location of your property can have a big impact on the risk of break ins. Ensure you research the area thoroughly before making the decision to buy new properties.
This type of research can take time. Time that busy landlords with multiple properties might not have to spare. Luckily, there are several property report services available to do the hard work for you. These reports look at factors such as historical crime data in the area as well as comparing local and national crime rates. They can also give you information on the nearest police stations to make property management simpler.
Do you Have a Vacant Property?
It’s important to keep tabs on any vacant properties you might have. Most insurance companies require vacant properties to be visited regularly to check the property is secure and manage any issues.
If you’re juggling multiple properties, why not delegate this task to a professional service? No Letting Go offers reliable vacant tenancy inspections so you don’t have to worry about any attempted break-ins.
Are Your Tenants Safety Aware?
It could be worth sending your tenants a quick email with advice to ensure they’re up to date with the latest safety information. If you’re renting to students or younger people this could be particularly beneficial.
It’s a nice way to show you care and are serious about your responsibilities as a landlord. Simple home security ideas and tips such as hiding valuables and leaving a light on in the bathroom when out could make all the difference.
Direct your tenants to the Met Police website for further home security information.
Secure Property Management
Hopefully, these security ideas will help you to provide the safest and securest properties for your tenants.
If you’ve already got a lot on your plate, let us help with our professional, unbiased inventory services and property reports. With No Letting Go’s assistance, you can rest assured your property meets all the safety standards.
Historically, landlords and animals don’t have the best relationship.
The fear of damage, infestations and related costs sometimes seem too much hassle than they’re worth.
But, people love their pets!
So, landlords who ban them run the risk of putting off many potential tenants. It can feel like a catch-22!
To try and help, here’s a landlord’s guide to renting with pets.
Pros of Being a Pet Friendly Landlord
When you think of animals and rental properties, you might only conjure up negative images.
But, there are some pros!
Here’s a closer look:
Expands Your Options
By allowing pets in your property, you open the door to a far greater number of potential tenants.
To some landlords, this makes clear business sense!
Tenants with pets know it’s not easy to find a landlord accommodating to their situation. This means they’re likely to stick around and settle in your house.
Encouraging a long term tenancy has many perks. From no rental void periods to the lack of hassle of constantly changing contracts, there are advantages to allowing tenants to lay their roots in your property!
But, this does come with its own compromises. Pets are one of these!
It’s fair to up the rent of any property that accommodates pets. We recommend adding a small amount that will help to account for wear and tear later on.
Don’t forget, you can’t claim back any money from the security deposit for fair wear and tear.
Increasing the rent on a property from £600 to £650 per month, for example, is a reasonable decision. It’s not a drastic inflation that will put tenants off. But, it can help to cover any additional work needed when the property is vacated.
A pet brings a greater risk of damage to your property, especially, if it’s furnished.
We recommend adding a fair amount onto the deposit to cover any additional costs that could be caused by the animal. Your top priority should always be to protect your investment! Peace of mind should never be underrated.
Some landlords choose to do things separately, and ask for a pet deposit. This is in addition to the standard security deposit. It’s up to you!
Helps Build a Positive Relationship
The best tenancies are happy tenancies! Establishing a good relationship between landlord and tenant is key to this.
As renting a pet friendly house is so rare, you seem like a reasonable and positive landlord for allowing it. While there are no promises, this may give your tenant more respect for you.
Plus, since most tenants will be aware that landlords like you are rare, they’re more likely to respect your home in hopes of staying there.
Attracts Responsible Tenants
Tenants with pets are generally more settled in their lives. This is due to the responsibility that comes with owning an animal.
The more stable and responsible the tenant is, the more likely they are to respect your property. This is a general rule, of course, as we can’t speak for everyone.
Reduced Void Periods
A pet friendly property is likely to let out quicker than one which isn’t.
With the abundance of tenants with pets out there and lack of rental properties who allow them, demand will be high.
This means facing the prospect of a void period is far less of a concern!
Cons of Being a Pet Friendly Landlord
Of course, with the positives come some inevitable consequences.
Some of these you might already be aware of, but, let’s dig a little deeper.
Risk of Damage
Pets are renowned for causing damage to properties.
From chewing through furniture to lack of house training, there can be a number of potential causes of damage by pets.
Of course, you can claim this back through the deposit. However, for some landlords, it’s not worth the risk.
Pets are notoriously smelly – even when they’re cared for properly. These smells can be difficult to shift.
The tenants often don’t notice it themselves, which makes it more frustrating.
This can also cause financial complications! Other than cleaning costs, pets can give the property a dirty feel which can lead to difficulty bringing in new tenants.
Animal hair is difficult to remove from upholstery and carpets.
If you’re in the unfortunate situation of letting to a tenant who isn’t too fond of cleaning, this can be an arduous or costly process for you.
A property which houses a pet requires an extremely thorough clean once it’s been vacated. This isn’t only costly, but time consuming too.
There’s the potential that future tenants may have a pet allergy!
Alternatively, if you, as the landlord, have an allergy, this can cause complications when you inspect your property.
If you let to an unsavoury tenant with an aggressive pet, you’re likely to face some serious difficulties.
This could be the welfare of your neighbours, the difficulty of communicating with your tenant, threatening behaviour or even being unable to inspect the property.
Of course, these are worst-case scenarios. But, it’s important to consider every possibility.
Some landlords feel that if they allow one pet into their property, tenants will take advantage of this.
Is there a danger of your investment becoming overrun with pets?
Problems With Neighbours
Will the neighbours be as accepting of the new houseguests as you?
Pets cause noise, wonder into nearby gardens or cause general annoyance.
If your tenants aren’t receptive to complaints, you’ll receive the brunt of the anger. Are you prepared for this?
How can you be sure that the pets you accept into your property won’t have fleas?
Infestations can cause lasting problems that can be costly to repair.
You may also like: How Much Rent Should I Charge My Tenants?
What Animals Will You Accept?
Now you know the pros and cons, have you decided to go ahead with allowing pets into your property?
If the answer is yes, you need to work out what you will accept.
Obviously, there’s a big difference between a dog and a fish tank. Also, just how many pets will you accept – only one, or multiple?
It’s important to be clear on this very early on.
Let’s examine what you might be up against…
Renting With a Dog
Renting a house with a dog is a big deal. For most landlords, these are the animals they’re most wary of.
Here are just some of the problems they can cause:
- Noise, such as barking, causing complaints from the neighbours
- Damage, such as chewing up furniture (particularly puppies!)
- Bringing in fleas
You’ll need to be very clear on the rules you lay down before the tenant and their four-legged friend move in. For example, explain clearly that the animal isn’t to be left alone in the house for prolonged periods of time.
If your property is a flat, you might want to think carefully about with tenants keeping a dog is appropriate. They need lots of time outside, so access to a garden is often necessary.
Also, more often than not, the older the dog – the better! They’re more likely to be well trained, quieter and well behaved.
Whether you want to accept pets into your home or not, assistance dogs must be allowed. This is due to anti-discriminatory laws against disabled tenants.
In these circumstances, the choice of renting with pets is out of your hands.
Birds and Rental Properties
Birds might seem harmless on the surface. However, if kept in cages inside, this could lead to mess.
Also, think of noise. One bird might be manageable, but dozens of them could cause your neighbours serious disturbances.
Renting with Cats
Cats are one of Britain’s most popular pets!
Luckily for landlords, cats are relatively trouble-free. Many of them spend most of their time outside!
However, this doesn’t mean there’s nothing to think about. For example, will you allow a litter tray in your property? If not, be clear on this before tenants move in.
Also, there are problems concerning cat fur. Some breeds of cat shed more than others! If you say you allow cats in your rental property, will this be breed-dependent?
Small Popular Pets
Particularly if you rent to a family with children, small furry animals might be a request.
These animals could include:
- Guinea pigs
- Pet rats
You might consider laying down rules that they must remain in cages outside, or live in rooms without carpet. Of course, the choice is entirely up to you!
Can You Let to Pet Owners?
Before you get carried away, though, you need to work out if it’s possible. Can you allow pets into your rental property?
If your property is leasehold, you might find it tricky to rent with pets. As many leases ban pets, you’ll need to change yours.
But, this can be easier said than done.
For example, if you own a flat in a large block, other leaseholders will need to be consulted. The more property owners, the trickier this will be.
Tips for Landlords Letting to Pet Owners
Allowing pets in rentals is a big consideration.
So, if you’re going ahead with it, here are some tips to help you along the way:
Meet the Pet
It might sound strange, but meeting the pet before agreeing to let to its tenants is essential.
You’ll be able to get a feel for its temperament, noise levels, how it reacts to new people and whether it’s house trained.
Of course, you can only get so much from one meeting. But, if the pet is badly behaved, that’s all you need!
If you feel it’s necessary, ask to meet the pet more than once.
Think of this as a bit like a ‘tenancy screening’, but for an animal!
Get a Previous Landlord Reference
Asking for a pet reference may sound a bit extreme. But, when it comes to looking after your property, nothing is too far!
If the potential tenant has let with their pet before, ask for contact details for their previous landlord. Find out information such as:
- How well behaved the pet was
- Whether any damage to their property was caused
- Was the tenant responsible?
- Did the neighbours complain?
- Were there any problems relating to the pet at all throughout the tenancy?
Set Up Open Communication from the Start
All tenancies require good communication from both parties.
However, when it comes to pets, this is even more important. It’s vital to speak with the potential tenant about their pet at the very beginning.
After that, clearly explain what it is you expect and lay down the rules. Make sure these are included in the tenancy agreement.
Consider Property and Pet
Your property and the pet itself… Are they compatible?
Cats and dogs might not enjoy living in a top floor flat, for example, as outdoor access is key.
Accept pets within reason. Think about the space and neighbours – not every pet will be able to live in your property!
If you’ve decided to rent with pets, your property’s inventory will be more important than ever. You’ll want to ensure there’s no room for miscommunication. No Letting Go can help you look after your investment. Find out more about our services here.