Fulham has become one of South West London’s most popular areas for buyers and renters alike. With fantastic pubs, shopping and schools on offer, many young professionals and families are searching for properties for sale and rent in the area.
Looking for help managing your rental properties in the Fulham area? Our guide sets out some of the most trusted letting agents in Fulham and aims to help you find the services you’re looking for, right on your doorstep.
Whether you’re looking for property management support or help attracting the right tenants, the following London letting agents are on hand to help…
Winkworth Fulham & Parsons Green Estate Agents
Winkworth Fulham and Parsons Green estate agency has been active in Parsons green for 34 years and has seen first hand the rise in demand for property in the area. Their excellent knowledge of the local property market, combined with a strong team of property professionals makes them a highly recommended agency in the area.
Georgia Nicoll heads up the lettings team and is skilled at placing the best tenants in the right properties. The 4.7 Google rating attests to the excellent services they provide to customers.
40 New Kings Road, Fulham, Greater London, SW6 4ST
+44 (0) 20 7731 3388
John D Wood & Co Estate Agents Fulham Broadway
Located conveniently on the corner of Fulham road and North End Road, the Fulham office of John D Wood & Co offers sales and letting services to the surrounding area.
The lettings team provide tailored services to landlords and property professionals, aided by expert legal teams to help protect your investment. Satisfied clients attest to the teams’ efficiency, reliability and flexibility.
506 Fulham Rd, Fulham, London SW6 5NJ
020 3151 4134
Strutt & Parker Fulham
If you’re a London landlord or property professional looking for help with Fulham properties, Strutt & Parker are dedicated to helping match both corporate and private tenants with outstanding properties. Solid market knowledge, seamless property management services and flexible options make this letting agency a popular choice in the area.
Their impressive 4.9 star Google rating comes from the team’s professionalism and excellent communication skills.
701 Fulham Road, London, SW6 5UL
+44 20 7731 7100
KFH (Kinleigh Folkard & Hayward) Fulham
From the picturesque Eel Brook Common to the plentiful green spaces of Moore park and South Park, the team at KFH Fulham are very much clued up on Fulham’s offerings.
This estate and lettings agent offer everything from residential and commercial lettings, to portfolio management. Their dedication to clients is reflected in the 5 star Google review rating as customers describe their services as honest, helpful and attentive.
825-827 Fulham Road, Fulham, SW6 5HG
020 3993 4671
Chestertons Fulham Road
Chestertons Estate Agents have three offices in Fulham and their lettings team is run by Graham Jennings who has been working at the firm since 2009.
Reviews describe the team as having fantastic knowledge of the area and local property market.
654 Fulham Road, Fulham London SW6 5RU
+44 (0)20 7384 9899
Knight Frank Fulham Estate Agents
According to lettings manager Chiara Thomas, Knight Frank Fulham have seen a 72% increase in the number of tenancies starting via their corporate relocation service year on year.
From marketing, to finding reliable tenants and collecting rent, this agency is experienced at providing essential services for landlords in the area. With a wide network of partners and experts, Knight Frank are well placed to help landlords protect their investment.
203 New Kings Road, Fulham, SW6 4SR
Hamptons International Estate Agents Parsons Green and Fulham
Landlords and tenants alike praise Hamptons Parsons Green and Fulham for their attentive customer service and dedication to going above and beyond for their clients.
The Fulham office of Hamptons has been running successfully for 25 years, covering the postcodes SW6, W6 and W14. The international agency has wide exposure on property portals such as Zoopla and Rightmove and the team is confident they can get you the best rental price for your property.
193, New Kings Road, Fulham, London, SW6 4SS
020 3151 4176
Carter Jonas Parsons Green
The team pride themselves on their transparency, customer satisfaction and 24/7 availability.
783 Fulham Rd, Fulham, London SW6 5HD
020 7751 8898
Douglas & Gordon Fulham
The Douglas and Gordon Fulham office is well known for it’s high quality services and customer service, with the team being described as ‘diligent’, ‘approachable’ and ‘refreshing’.
The team are experts in both long term and short term lets and offer a wide range of professional services for landlords.
656 Fulham Rd, Fulham, London SW6 5RX
020 3918 3699
Savills have been operating in the property industry for many years, and the Fulham branch has earned a reputation for seamless efficiency. The agency deals with some of the most prestigious properties for sale and let in the area and has a detailed understanding of renters’ needs.
The team ensures that their clients are at the heart of their services and are available at all times of day.
191 New King’s Rd, Fulham, London SW6 4SW
020 7731 9400
No Letting Go Fulham
Fulham is a hugely popular area of central London, thanks to its great transport links, quality schools and attractive properties, making it a great location for prospective landlords to invest. If you’re looking for property inventory services in London, we can help.
The No Letting Go Fulham branch is run by Yosha Hussain, an experienced inventory and property reporting specialist, with great local knowledge.
Available services include:
- Detailed inventory reports
- Property visits
- 360 virtual photography
- Property appraisals
- And much more….
Find our full list of property inventory services here to maximise returns and protect your investment.
This year marks the biggest ARLA conference to date, as the 25th event in the conference’s history is taking place in London on the 24th of March.
As one of the most important property events in the calendar of professionals working in the private rented sector, we’re excited to be there flying the flag for our network of property inventory experts.
Find out what the event has to offer…
What is the ARLA Propertymark Conference and Exhibition?
The ARLA Propertymark conference is an annual event dedicated to the private rental sector. In 2019, attendees reached the 1000 mark and this year is set to be even bigger.
This year’s keynote speakers include:
- Mary Portas, High street retail expert
- Dido Harding, Digital business leader
- David Cox, ARLA Propertymark chief executive
- Julian Worricker, Conference moderator and BBC broadcaster
In addition to insightful talks and presentations, there is a full agenda of debates, property industry roundups, exhibitions and the chance to network with fellow professionals.
When is the ARLA Propertymark Conference Taking Place?
The ARLA conference 2020 is taking place in London’s Excel on the 24th March.
Why attend ARLA Propertymark Conference?
If you’re an estate agent, letting agent or supplier wishing to network, this event provides an essential opportunity to network with the best in the business.
The conference is the place to catch up on the latest innovations in the sector, debate important industry issues and hear from some of the leading figures in lettings.
The event also provides the opportunity to explore new products and services that could help your business thrive.
No Letting Go at the ARLA Conference
As the exhibition celebrates 25 years, you’ll find us at stand D13 where we’ll be sharing our franchise offering and specialised services.
Find out about our:
- Property inventory services to landlords, letting agents and property professionals
- Property visits
- Property conditions reports
- Check in/check out services
- Estate and block management audits
- Our cutting-edge property technology and software
- Becoming a franchisee
- And lots more…
Other ARLA Events to Watch Out For
ARLA Propertymark put on several regional and national events throughout the UK, including:
- Northern Ireland National Conference
- Scottish National Conference
- South Coast
- South West
- Welsh National Conference
- East Anglia
- North West
Other annual events include the NAEA Propertymark National Conference which is dedicated to estate agents.
Tailored Property Inventory Services
Need some help streamlining your property business? We’re the UK’s largest provider of inventory management services with over 65 offices across the UK.
Spanning residential and commercial property, our extensive list of services are all designed with you, the client in mind.
Get in touch today or start browsing our full list of property inventory services.
There are plenty of women in property who are making a splash in the rental and property sectors.
Last year, to celebrate International Women’s Day, we turned a spotlight onto some of our most successful female franchise owners. This year, we’re showcasing the breadth of female talent we have across our network.
Let’s get to know some of our female franchise owners….
Virginia Chrapkowski, Edinburgh
“We visited the Aberdeen franchise show, did lots of investigative work and eventually decided on No Letting Go due to lower start-up costs and great support”
For Virginia Chrapkowski and her husband, becoming a No Letting Go franchisee provided an exciting opportunity to escape their busy and demanding jobs and allow them to work together.
Since becoming owners of No Letting Go Edinburgh, the business has been going from strength to strength. While learning to run a business first came as a big change, with our support, they were soon managing hundreds of properties.
Sam Botha, Crawley
Having worked in the entrepreneurial industry for 15 years, Sam and her husband decided to take on the No Letting Go Crawley branch in 2017.
Thanks to Sam’s auditing background, she had the skills needed to produce highly detailed inventory reports and takes pride in providing flexible customer service to clients in the local area.
Rachel Farr-Drejer & Sarah Goessens, Bristol North
The No Letting Go Bristol North branch is head up by Rachel Farr-Drejer and Sarah Goessens.
Rachel originally worked as an independent inventory clerk in Bath before coming across No Letting Go and made the switch in 2014 thanks to our user-friendly software. By 2016 she was running No Letting Go’s top performing office, delivering over 200 property reports every month. She even became a finalist in the Woman Franchisee EWIF Awards in 2017!
Rachel now co-runs the Bristol North branch with Sarah Goessens.
Marcelle Ingrouille, Milton Keynes and Bedford
Marcelle Ingrouille is the owner of the No Letting Go Milton Keynes and Bedford. She combines an ‘old fashioned’ approach to customer service with the latest property technology to deliver robust and comprehensive reports.
Leading a team of highly trained inventory clerks, Marcelle is experienced at minimising tenancy disputes and ensuring the moving process goes smoothly.
Claire Parfitt, Portsmouth
Claire has been running No Letting Go Portsmouth with her husband since 2017.
After working as an inventory clerk for a large estate agent in London, Claire made the move to self-employment after moving to Hampshire with her family. With 13 years of experience in the industry, including working for local agents, Claire has made the Portsmouth branch a great success.
Samantha Wilkinson, Preston
Samantha has an impressive 14 years in the property industry and identified the need for a premium inventory service in Preston several years ago. She now runs No Letting Go Preston, providing quality services to landlords, letting agents and tenants in the area.
Alison Hardy, Swindon
Since Alison Hardy and her husband took over No Letting Go Swindon, the branch has one of the lowest percentages of national contract work and the team have won several marketing and customer service awards.
Alison attributes this success to “immense pride in the No Letting Go brand, a lot of flexibility, adaptability, resilience and hard work”.
For Alison, her favourite thing about her job is being responsible for generating her own workload, as well as having the opportunity to work with diverse properties on a daily basis.
Ann Ennis, Walthamstow
With over 45 years’ experience in the property sector, property is a serious passion for Ann. She prides herself on her can-do attitude and professional conduct when representing clients in the marketplace.
Ann became the owner of No Letting Go Walthamstow in 2009, providing highly detailed reports to the local community of property professionals.
Chinthi Ranaweera, Leicester
Chinthi came to property after 20 successful years working in commercial and marketing roles. Ever since completing business school, it was her ambition to one day own her own company.
And as the joint owner of No Letting Go Leicester with Greg Mason, she has achieved her goal!
Chinthi brings her managerial experience to her role, providing professional property services to the surrounding area.
Female Franchisees at No Letting Go
The women mentioned above are just a small selection of the wider pool of female talent No Letting Go is proud to call franchise owners.
Here are the rest of our female owned franchises across the country:
- Joanne Wilsdon, Cambridge
- Debbie Penn, Chelmsford
- Dominique Hall, Bradford
- Gabriella Walters, Barnet
- Margaret Rymill, Basingstoke
- Yosha Hussain, Fulham
- Wendy Yost, Gloucestershire
- Shewana Zaffar, Greenwich
- Moira Hendrickx, Hertford
- Rizwana Rasab, Reading
- Mundeep Grewal, Newham
- Julie Skipp, Tees Valley
- Tracey Hinds-Shelford, Watford and Harrow
Become a No Letting Go Franchisee
Interested in becoming a No Letting Go franchisee? Join the men and women across the country taking control of their career, and find out what our franchise programme could offer you:
- Training and support
- Cutting edge software
- Backing from a well-established brand
- UK wide support network
Take the first step towards career independence and become a No Letting Go franchise today.
London Landlord Deposit Disputes Highest In the UK
When it comes to the end of a tenancy and the return of the tenant deposit, there are plenty of things that can go wrong, wherever your property is based.
However, according to a recent report, London landlord deposit disputes appear to be the highest in the UK.
This blog delves deeper into the reasons behind landlord/tenant disputes in London and what can be done to avoid these disagreements altogether.
London Deposit Disputes
According to Property Wire, London is home to the highest cases of rental disputes between landlords and tenants.
This data comes from Ome, a deposit replacement membership scheme, who found that a sizable 37% of all rental disagreement cases last year came from the UK’s capital. London was followed by the South East with 16% of cases and the North West coming in at 11%.
Why London? It could be partly due to the fact that rental prices are far higher, demanding hefty deposits. The greater the sum being argued over, the more likely both parties will want a return on their investment.
Common Causes of Deposit Disputes
The data showed that the number one reason for deposit disputes across the majority of the UK, including London, was poor communication. Whereas, in the South East, the most common cause was cleanliness at check out.
Other common reasons for disputes include;
- Damage to property
- Missed payments
- Inventory discrepancies
Landlord Deposit Dispute: Wear and Tear
What constitutes fair wear and tear is an issue that often occurs at the end of the tenancy, as the definition can vary from person to person. Our guide on fair wear and tear sets out what is considered to be normal and unavoidable wear and tear and how to help tenants prevent further damage.
Landlord Deposit Dispute: Cleaning
Cleanliness at check-out was another common issue when it came to rental deposit disputes last year. This can be avoided through regular property inspections and investing in a pre-check out service.
How to Avoid Deposit Disputes
If you’re a landlord or letting agent in London, minimising the chance of disputes will most likely save you time and money in the long term (not to mention stress!)
Here are some of the ways you can avoid a dispute in the first place;
Tenancy Deposit Protection
Ensure the deposit is protected in a tenancy deposit scheme as this is a legal requirement. Failure to do so could lead to your tenant demanding a full return of their deposit or more.
Tenancy Deposit Return Time Limit
At the end of a tenancy, landlords must return the deposit within 10 days after any deposit deductions have been agreed.
Invest in a Professional Inventory Service
One of the most important steps you can take to avoid deposit disputes is by starting the tenancy right with a thorough and professional inventory.
A professional inventory report will set out the condition of the property and its contents at check-in, highlighting any changes at the end of the tenancy. This vital document provides evidence to support you if you need to deduct from the deposit. For example, if there is damage to the property or furnishings beyond normal wear and tear or if there are items missing from the final inventory.
An inventory report signed by the tenant is your best protection if your tenant decides to raise a dispute over deposit deductions. Without it, you are very unlikely to recover the funds for maintenance and repair.
Consider a Pre-Check Out Service
Another way to avoid a dispute is to provide tenants with a pre-check out service at the end of their tenancy. As part of this service, a property clerk will visit the property and provide advice to tenants on what maintenance needs to be undertaken in order to have their full deposit returned.
The benefits of a pre-check out service include smoother transitions between tenants, less maintenance needed and therefore less chance of deposit disputes.
Regular Property Inspections
Organising regular property inspections to your rental helps to minimise the chance of disputes as experienced clerks can check that the property is being properly maintained by tenants and reduce the chance of damage at check-out.
It may sound obvious, but this is a common problem amongst landlords / letting agents and tenants, particularly in London. A breakdown in communication or negative feedback can lead to a lack of trust and a greater chance of deposit disputes when you reach the end of the tenancy agreement.
To avoid this, it’s best to give a positive first impression to tenants and maintain regular and honest lines of communication.
Landlord Deposit Dispute Advice
If issues can’t be solved through direct and honest communications, it may be worth seeking the advice of a dispute resolution service to resolve the issue. An impartial adjudicator will be able to assess the dispute and hopefully come to an agreement that is acceptable to both sides.
If it comes to this, having a detailed inventory report is vital. At No Letting Go, we provide professional inventory reports to landlords, letting agents and property businesses throughout the UK. With expert local branches around the country and the latest property technology at our disposal, we’re experienced at helping property professionals protect their investment.
Find your local London property inventory service here.
Don’t let a deposit dispute affect your business, explore our property inventory service today.
Do you own or manage rental property in Battersea, London? If so, the right letting agent can help you maximise rental income, find the right tenants and save you time for the more important tasks.
We’ve analysed customer reviews to compile a thorough list of the best Battersea letting agents that can help you manage your property portfolio and handle day-to-day tenant requests.
Find professional and reliable letting agencies in London and the Battersea area…
Chestertons Battersea & Clapham
With an impressive 4.8 Google review from satisfied clients, the Battersea office of Chesterton’s lettings team is managed by Gary Noone. Priding himself on his excellent customer service, Gary has been working in the industry since 2001 and brings a youthful energy to his work.
Overseas landlords highly recommend the agency for their responsive communication and expert advice.
+44 (0)20 7298 5630
6 Battersea Rise, Clapham London SW11 1ED
Kinleigh Folkard & Hayward Battersea
From family homes to apartments for young professionals, the Battersea branch of KFH is experienced at letting a wide range of properties in the area.
Directed by Kiera Sapiets, the lettings team have been praised for their helpful, professional and friendly outlook.
From property management to short term lets, this office in South West London is a reliable choice for busy landlords.
020 8131 4326
Battersea Lettings108 Northcote Road, Battersea, SW11 6QP
Foxtons Battersea Estate Agents
Foxtons Battersea letting agents specialise in a wide range of services, from properties for sale, properties to rent and property management and valuations.
Foxton’s tenant finding service covers long term, short term and managed lets, taking the pressure off you to find the perfect tenant for your property. They also offer a digital assistant for landlords featuring 24/7 support, real time notifications and financial updates. The perfect way to streamline tasks and cut down on admin.
020 7801 1111
168 Lavender Hill, Battersea, SW11 5TG
Knight Frank Battersea and Riverside Estate Agents
Knight Frank Battersea and Riverside Estate Agents manage some of the most sought-after properties for rent in Battersea, located in the Nine Elms SW8 regeneration zone.
With exceptional local knowledge and a wide network, this letting agent is well practiced at placing tenants and providing seamless services. The 4.9 Google rating attests to the effort the team at Battersea put into their customer service when dealing with landlords and tenants alike.
+4420 3642 9711
Unit C1 Vista, 346 Queenstown Road, SW11 8BY
Haart Letting Agents Battersea
As part of one of the largest independent letting agents in the UK, Haart Letting Agents Battersea have a wealth of experience in the industry.
Branch manager Ollie Seymour provides reliable local knowledge, alongside a large database of potential tenants. Described as ‘attentive’ without being ‘obtrusive’, Ollie has helped many new and experienced landlords let properties in the area.
020 7223 0637
255 Lavender Hill, Battersea, London, SW11 1JD
Gordon & Co Estate Agents in Battersea
Since 2008, Gordon & Co Estate Agents in Battersea have been letting properties and providing essential property management services in Battersea and Clapham.
This registered office covers the following postcodes; SW2, SW4, SW6, SW8, SW9, SW11, SW12, SW15, SW17, SW18, SW19.
Reviews describe the team as ‘kind’, ‘informative’ and praise them for going above and beyond for their clients.
020 7223 3100
200, Lavender Hill, London, SW11 1JA
Douglas & Gordon Battersea
From the best schools in the area to green spaces and safety, the team at Douglas & Gordon Battersea understand the requirements of families looking to rent in the area.
Covering property promotion to rental agreements, the letting’s team at Douglas & Gordon are on hand for every step of the lettings process.
Lettings manager Emma Seckel is part of a small and experienced team who are always happy to help.
020 7924 2002
128 Northcote Road, London, SW11 6QZ
Aspire Estate Agents Battersea
Combining the latest in property technology with original marketing strategies, the team here are confident they can let your property quickly. Their lettings department is registered with ARLA and the team is big on integrity and honesty.
020 7801 3400
242 Battersea Bridge Road, London, SW11 3AA
John D Wood & Co Estate Agents Battersea
Located centrally on Battersea park road, John D Wood & Co Estate Agents’ specialised lettings team has been operating in the UK for over 145 years.
This long running company offers bespoke marketing strategies, a flexible array of services for landlords as well as excellent corporate and relocation services.
501, Battersea Park Road, Battersea, London, SW11 4LW
020 3369 4316
Hamptons International Estate Agents Battersea and Wandsworth
With an impressive 5-star Google review rating, Hamptons International Battersea and Wandsworth are often praised for their efficiency in finding tenants and for taking the hassle out of the lettings process.
Armed with award winning marketing, a strong reputation and wide exposure on popular property portals, the team at Hamptons Battersea know how to make life easier for busy landlords.
98-100, Northcote Road, Battersea, London, SW11 6QW
Battersea Property Inventory Services
No Letting Go Battersea is head up by Rafi, Farhat and Armad Kahn. This family run franchise is dedicated to providing their clients with professional inventory services and reports for landlords and letting agents in the areas of SW11 and SW18. Rafi is an experienced inventory and property reporting specialist, with great local knowledge. Give them a call today to see how they could help your property business.
The No Letting Go Battersea branch offers;
- Inventory management
- Smoke and CO inspection and installation
- 360 virtual photography
- Property appraisals and floor plans
- Property visits
- Legionella risk assessments
- Digisign automated check in
12 Saint Olaves Road, London E6 2PA, UK
As a landlord or letting agent, what do you do if your tenant disappears? Tenant abandonments can cause a lot of hassle and complications for those managing the property, so if it happens to you, it’s best to be prepared.
If a tenant is expected of abandoning, the landlord or letting agent will need to place a notice of abandonment at the rental property. We explain what this means, the responsibilities involved and how we can help with our abandonment notice service.
Tenant Abandonment: The Facts
Tenant abandonment is the term given for when a tenant leaves your property before the end of the tenancy agreement without notifying you (the landlord or letting agent).
In the case of abandonment, whoever is managing the property needs to ensure the tenant has permanently vacated the property before they can rent it out again.
Rent will still be owed until the end of the tenancy or until the property is let out again.
Issues for Landlords
If your tenant abandons the rental property, this can cause several problems;
- Loss of rental income
- Risk of vandalism and lack of security at the abandoned property
- Abandoned properties can result in higher insurance premiums
- If tenants leave possessions behind, these become the responsibility of the landlord to safeguard
What is an Abandonment Notice?
If you believe your tenant has left the property before the end of the tenancy, you need to place an abandonment notice.
An abandonment notice is a written statement that must be displayed in a prominent, accessible position on the property informing the tenant that the locks have been changed and where to find a replacement key if they wish to return.
It should give the tenant a limited time to get in contact and request a new set of keys.
By completing an abandonment notice, you are protecting yourself from being accused of unlawfully evicting the tenant.
What is Considered Property Abandonment?
Tenants are obligated to inform their letting agent or landlord if they plan to leave their rented property for more than two weeks. The tenancy agreement should include this clause as a form of protection for residential landlords.
Landlords and property professionals need to act cautiously, as under the Protection from Eviction Act 1977, the tenant is entitled to return to the property within the tenancy period. If the tenant decides to return and the property has been let to someone else, this could constitute a criminal offence on the part of the landlord.
Without obtaining a lengthy and expensive court possession order, the tenant is still legally the occupant- even if they are in rent arrears.
This means you need to be certain that the tenant has permanently vacated and surrendered the property before re-letting or entering the property.
Landlord and Letting Agent Responsibilities
In order to ensure you are not making an unlawful eviction, if your tenant appears to abandon the property there are steps that must be taken;
Before letting the property to someone else or changing the locks you must first ensure the tenant has surrendered the property.
Firstly, try to contact the tenant to establish whether they are surrendering the tenancy. If you can get written confirmation from the tenant and they return the keys, you are safe to go ahead and re-let the property.
If you cannot get a hold of the tenant check if;
- The tenant has stopped paying rent
- The tenant has removed their belonging
- The tenant has left the keys at the property
- The neighbours have seen the tenant at the property
Housing and Planning Act 2016: Abandonment
If you can ensure that your property has been abandoned, and your tenant is in rent arrears you are now able to take back possession of your property under the Housing and planning Act 2016.
In this case, you can place a written warning at the property requesting rent repayments. If the first warning is ignored, a second warning notice is required. If the tenant still fails to respond, a third and final notice must be displayed. If this is also ignored, the landlord can take repossession of the property.
Can I Enter an Abandoned Property?
If you believe your tenant has abandoned, you can only enter the property if;
- It is in a vulnerable state and you need to secure the property by changing the locks
- There is any danger to neighbours (e.g. regarding the electric or gas supply)
There is damage that needs urgent repair
That’s where we come in. Our clerks can act as independent witnesses and help with the abandonment notice process, informing the tenant the locks have been changed.
What Should an Abandonment Notice Include?
There are certain elements an abandonment notice should include;
- Written notice that you believe the tenant has abandoned the property. Don’t forget to include important dates such as how long the property has been empty
- The full name, address and contact details of both the landlord and tenant
- A section asking anyone who knows the tenant’s current location to contact the landlord or property manager
- An agreed date by which the tenancy will be assumed abandoned or surrendered by the tenant (if the tenant fails to make contact by this date)
- A section recommending the tenant seeks legal advice
- The name of the independent witness
No Letting Go’s Abandonment Notice Service
In the event that either a landlord or letting agent places an Abandonment Notice up at a property, it is vital that someone attends the property on a regular basis (ideally every 3-4 days) to ensure the notice is still in place. We offer an abandonment notice service whereby we will visit the property as instructed to ensure the notice has not been removed or displaced and to report on the security of the property.
No Letting Go are dedicated to providing professional and unbiased property inventory services from the start of tenancy to the end. From appraisals and right to rent checks, to property inspections and maintenance reports – we’re here to help you protect your investment.
Discover how we could help by browsing our full list of property inventory services.
What if you could take away the hassle of chasing tenants for signatures? Obtaining your tenants signature is a vital part of the inventory process. By automating this process, you could save yourself some time and even money.
So, what is DigiSign? And how can this automated check-in service benefit landlords and property professionals?
We take a closer look at this service to give you the full picture.
What Is DigiSign Software?
Digisign automated check-in is a service that allows us to collect electronic signatures from your tenants. This web-based signing process makes inventory signing and management even easier for all parties, allowing for remote digital signage and automated reminders.
How Does DigiSign Work?
Our DigiSign process is simple. The software will send a reminder to your tenant via email or text message, notifying them that they are required to sign the inventory report. As the landlord or property manager, you will also receive a notification for each tenant reminder sent out.
Next, the tenant follows the online link to the electronic documents where they can add their digital signatures at the touch of a button. The tenant is also able to make their own comments and add pictures directly into the report at this stage. This collaborative process can help prevent any disputes over inventories when it comes to the end of the tenancy.
Any additions are verified by us before returning the report to you.
Using the DigiSign service, we can even send automated reminders to your tenant if they fail to sign first time. The method and frequency of these can be tailored specifically to your needs. This completely removes the frustrating and laborious task of chasing tenants for signatures.
If the tenant fails to respond to these reminders, there’s no need to worry. We will deem the report accepted and will notify the tenant.
The Benefits of Automated Check-In Systems
This automated inventory service comes with a range of advantages, benefiting both landlord and tenant;
- Inventories are automatically sent out for signing according to your specific limit
- You and the tenant can make amendments online
- Queries can be managed online by us
- Text or email reminders can be sent out to tenants to speed up replies
- Tenants are able to sign the inventory remotely, using an online link
- Increased visibility for landlords, property professionals and tenants throughout the process
- This flexible system can be tailored to your needs
- Automation saves time and effort
- Reduces the chance of human error
- You’ll never have to chase a tenant for their signature again!
These benefits help to free up your time for more important things, helping you to manage your portfolio with minimal hassle.
Streamlining the Property Inventory Process
Having a detailed, professional property inventory report in place at the start of a tenancy is vital when it comes to protecting your investment and recovering any necessary costs when the tenancy comes to an end.
By making these services as easy as possible through automation, we aim to increase efficiency in your business, helping you on the path to success.
To maximise the potential of property technology, why not take advantage of Kaptur Inventory Software – a program designed with busy property professionals in mind. Kaptur provides the most efficient way to collect, prepare, report on and manage information through its flexible system.
This includes easy user experience, 24/7 customer support and custom reports tailored to you and your business needs. For inventory reports, this means branded digital documentation, embedded photos and professional templates as a start.
Why Choose No Letting Go?
Helping landlords, letting agents and property professionals manage their workload and protect their investment is what we do every day.
We offer a range of services to make your life easier, including;
- 360 virtual photography
- Floor plans
- Property appraisals
- House viewings
- Smoke and CO checks & reports
- Legionella risk assessments
- Right to rent checks
- Mid-term reports
- Check-out reports
- Abandonment notices
If you’d like to find out more about our property inventory services, please don’t hesitate to contact us.
Is your tenant coming to the end of their tenancy agreement? If so, you might want to start thinking about providing them with some essential information regarding their check-out process.
Investing in a professional pre-check out service can benefit both landlord and tenant. From ensuring smoother transitions, to minimising the amount of maintenance needed, we explain how opting for a pre-check out service can save property professionals time and money.
Check Out Procedure for Rental Property
Before we look at the process in more detail, here’s a quick overview of standard check-out procedure for a private rental agreement;
- Notify tenants of their responsibilities at least 2 weeks prior to the end of the tenancy
- Provide pre-check out service
- Tenants return property to original condition
- Provide check-out visit on the last day of the tenancy
- Provide check-out report
- Tenant accepts/challenges report
- Deposit return is negotiated
- Deposit is released
Let’s take a closer look…
What is A Pre-Check Out Service?
The purpose of a pre-check out service is to ensure that your tenant is fully aware that the property must be returned to its original condition as it was found on move-in day.
This service consists of a visit, in which property clerks grade each room of the property and specific items within it with actions ranging from ‘No action required’ to ‘Replacement required’. The original inventory report provides evidence of the state of the property at check-in.
This service provides tenants with a realistic view of the tasks required in order to return the property to an acceptable state and have their deposit returned in full.
Benefits for Tenants
By having all the information and guidance they need at their fingertips, a pre-check out visit arms tenants with the tools to ensure their full deposit is returned.
Often, property professionals find that tenants are unaware of certain tasks that need completing before the end of the tenancy, for example, cutting the grass or maintaining any out buildings.
This information should be accessible in the official tenancy agreement document, however not all tenants remember to read it thoroughly at the end of a tenancy.
Tenant Check Out Responsibilities
Examples of the tasks and responsibilities that could be recommended at the pre-check out include;
- Replace any furniture or furnishings that have been considerably damaged or stained beyond normal wear and tear
- Cut the grass and trim back foliage in outdoor spaces
- Thorough cleaning throughout
- Defrost freezers
- Replace old light bulbs
- Remove all food and personal items from the property
- Replace any items that were present at check-in
- Ensure furniture is in the same position as at check-in
Once these tasks have been completed, tenants are much more likely to have their full deposit returned to them, minimising time-consuming disputes.
Benefits for Landlords, Letting Agents & Property Professionals
Some of the benefits of providing your tenants with a pre-check out service include;
- It makes the transition between tenants quicker and smoother
- It minimises the amount of property maintenance needed between tenancies
- It helps maintain a positive relationship between letting agent/landlord and tenant
- It saves time and money
To sum up, pre-check outs can be very valuable for time poor landlords and property professionals seeking a quick turnaround and minimal maintenance work.
When Is the Best Time to Provide A Pre-Check Out?
We usually recommend supplying your tenant with a pre-check out visit at least two weeks before the official end of the tenancy. This gives them some time to make necessary repairs or replacements before they move out.
Inventory Check Out: Who Pays?
Since the Tenant Fees Act came into play on the 1st June 2019, landlords and letting agents are no longer permitted to charge tenants fees for inventory services.
However, don’t let this change put you off investing in professional inventory and pre-check out services as they could save you a significant amount of time and money in the long run!
Next Steps…Check Out Inventory Report
Once check-out day arrives, either the landlord or the letting agent managing the property will visit the rental in order to complete the check-out process. Everything in the property will be cross-referenced with the original check-in inventory to create the report.
Here at No Letting Go, we use Kaptur property software to record any changes from the start to the end of the tenancy. Covering everything from cleanliness and damage to missing items and fair wear and tear advice- our detailed reports help property professionals stay on top of any maintenance needed.
Do I Need an Inventory Report?
Yes! All successful end of tenancies start with a detailed inventory report. Our property clerks use the original inventory report made at the start of the tenancy to grade the property and advise on what tasks need completing.
A thorough inventory report includes detailed images of each area of the property to ensure everything is returned as it was found. The inventory report also provides valuable evidence if you need to recover costs at the end of the tenancy. For example, if your tenant leaves the property in a damaged state beyond the level of fair wear and tear, the inventory report can help to demonstrate the changes from the start to the end of the term.
Looking for help managing your property portfolio? Our property inventory services provide a clear, unbiased picture, helping you to recover costs and protect your investment.
We also offer;
- Check-in services
- DigiSign automated check-in
- Health & safety checks
- Property inspections
- Check out reports
- Maintenance reports
Discover our full range of property inventory services for landlords and property businesses.
With the festive period in full swing and New Year’s Eve celebrations on the horizon, many student landlords are bracing themselves for that dreaded call from a disgruntled neighbour in the early hours of the morning.
It’s no secret that lots of students like to party, and if not managed correctly, related disputes can create rifts that are difficult to repair.
It can be a tough balancing act, meeting the needs of your student tenants and keeping the local community happy. That’s why we’ve produced this student landlord advice guide on how to deal with student parties at your rental property without alienating tenants or neighbours.
To Ban or Not to Ban
If you’re concerned about your student tenants hosting large parties in your rental property, you could insert a clause into the tenancy agreement banning parties of a certain size. While this helps to deter tenants from hosting massive gatherings that could damage your property, it could prove difficult to enforce.
For lots of tenants, a steadfast rule against parties of all kinds could put them off renting your property in the first place, and this decision will narrow your pool of prospective tenants. However, banning gatherings over a certain size is a sensible idea, especially in suburban areas.
Managing the Neighbours
The majority of student accommodation is in busy, suburban areas with convenient amenities close by. While this is great for students, it also means there tends to be a lot of neighbours living within close proximity.
So, if your tenants like to host noisy parties, this can become a problem and damage your reputation as a responsible landlord in the area.
It’s difficult to actually prosecute a landlord for their tenants’ antisocial behaviour, unless you deliberately ignore the problem, or the issue is ongoing. However, staying on good terms with the local community will make your life easier in the long run.
When dealing with noise complaints from neighbours;
- Make sure the surrounding neighbours have your contact details or the details of the letting agent in case an issue arises
- Talk to your tenants calmly to get both sides of the story
- Refer your tenants to the relevant ‘noise’ or ‘nuisance’ clause in the tenancy agreement to explain which one they have broken and why, and the possible consequences if this continues
- Never threaten eviction as a first reaction as this could backfire on you and damage your landlord/tenant relationship
- If problems persist, you could arrange a meeting with neighbour and tenant to clear the air and come to a solution
- As a last resort, you could contact your local council, the police or begin the eviction process
Clear and Open Communications
One of the most important pieces of advice we can offer is to retain a cool and clear head when communicating with tenants and to keep interactions open and honest.
If you’re straightforward with your tenants, they’re more likely to be honest back. Make it clear from the start of the tenancy that you are happy to discuss any issues and ensure they have your contact details to hand.
If they feel like you’re on their side, they’re more likely to obey house rules.
Choose Simple Party-Proof Furnishings
As wear and tear tends to be higher in student rentals, furnishing a student property with expensive furniture is pointless. This is particularly pertinent when it comes to student parties. With extra bodies in the house and alcohol involved, a plush carpet and glass coffee table aren’t going to stay perfect for long.
Go for simple, more affordable essentials from somewhere like IKEA that won’t cost an arm and a leg to replace if necessary. Wipe clean surfaces and easy to clean lino floors are also a sensible option and will help your tenants stay on top of their duties.
Regular Property Inspections
One way to keep an eye on what’s going on in your rental property and help determine if regular parties are taking place is to schedule regular property inspections.
However, you need to ensure the correct procedures have been followed, as there are laws in place regarding the frequency and delivery of landlord inspections.
A professional property inspection will help determine if your property is being appropriately cared for, and whether your tenants are fulfilling their contractual agreements. This could include anything from red wine stains or cigarette burns on the carpets to extra people living in the property. Inventory clerks can even check in with the neighbours to ensure everyone is happy.
Is Renting to Students Worth It?
Despite these possible drawbacks, renting property to students can be very rewarding and comes with great benefits;
- High demand in student towns and cities
- Short term, set contracts of 12 months
- Predictable, reliable market
- Houses in Multiple Occupation (HMOs) offer higher yields
- Students don’t expect fancy furnishings and are happy with simple amenities
- Low void periods
Protect Your Student Rental Property: Inventory Management
The most important step you can take to protect your student house is to ensure a thorough inventory is taken at the start of the tenancy.
A professional inventory service helps you recover any costs or losses due to damage at the end of the academic year. And that’s where we come in. We’re experienced at working with private landlords and letting agents by providing essential reports and property management services.
From check in to property visits, we’re on hand to make the process as stress-free as possible for landlord and tenant.
Find out how our property inventory services could help you manage your student property.
The number of older tenants in the private rental sector is growing. Factors such as a rising elderly population along with the cost and effort of property maintenance is making older people turn to rental properties in their later years.
The benefits of renting to elderly tenants are plentiful. From longer tenancy agreements to reliability, we explore these advantages, along with the factors landlords and letting agents need to consider to meet their needs.
The Benefits of Renting to Elderly Tenants
Focusing on elderly groups as your target tenant can bring great advantages to landlords and letting agents;
Older people are more likely to require a settled home rather than move house every few years. As they’ve passed the age of extending their families, older tenants have stable jobs or are in retirement. If you’re looking for a long term tenant (which means less costs and time spent on the property in the long term) then elderly tenants are a good bet.
Tenants with more life experience tend to be reliable, have a steady income from their job or pension and pay their rent on time. When issues arise, older tenants are more likely to have the experience and knowledge to report them swiftly and keep on top of their own day to day property maintenance responsibilities.
Unlike younger tenants and students, elderly tenants are unlikely to host lots of parties or demonstrate any behaviour that could irritate neighbours. If your property is located very close by other properties or you have had issues with noise complaints in the past, older tenants could be a solution.
Elderly Tenant Rights
As with any tenant, landlords must be vigilant in upkeeping tenants’ rights and not discriminating by age or any other factor.
Anti-discrimination laws are in place to protect tenants from unlawful eviction and ensure they find suitable housing.
As a landlord or letting agent you must;
- Ensure all rental property advertisements do not discriminate by age, race or any other defining factors. E.g. you cannot specify an age range when advertising for tenants
- Never tell a prospective tenant that the property is unavailable when it is
- Never end a tenancy without reason
- Make any necessary adjustments to your property when renting to tenants with disabilities as can be found in the Equality Act 2010
Elderly Tenants and Health Issues
One of the big factors to consider when renting to elderly tenants is the possibility of health issues and disabilities. Some common health problems that occur in later life include;
- Mobility issues
- Hearing impairment
- Sight impairment
Tenants with dementia may struggle to remember to pay rent on time or find the right numbers to call to report issues. In this case, you may need to set up an automated payment system and make more regular property inspections.
As a landlord, you may need to make adjustments or allowances for tenants with health issues or disabilities if they’re living in your property. From fitting stair lifts to changing your communication channels, we explore this in more detail further down the page.
Things to Consider When Renting to Elderly Tenants
Here are some main points for landlords to consider to ensure elderly tenants’ needs are met;
Elderly tenants are more likely to require a peaceful area with easy access to essential amenities such as shops, the post office and everyday services.
If you’re targeting elderly tenants, do your research first to find desirable areas for this tenant group.
Consider Allowing Pets
For many older people, pets provide essential companionship and emotional support. When renting to this tenant group, it’s worth considering allowing pets as this will make your property more desirable to a wider pool of tenants.
If you’re worried about damage to the property, asking for a higher deposit is a reasonable request.
Many older people who have not grown up with email or mobile phones may struggle to use these communication channels. When dealing with older tenants, you may need to stick to phone calls or letters.
Determining the easiest forms of communication at the start of the tenancy will help encourage a positive landlord/tenant relationship. Some tenants with sight impairments may require all written communication in Braille.
Property Adjustments for Older People
Under the 2010 Equality Act, landlords are required by law to make any reasonable adjustments to their properties to allow tenants with disabilities to live safely and comfortably.
This could include;
- Installing access ramps for wheelchair or mobility scooter users
- Installing stair lifts
- Installing railings in the bathroom
- Fitting accessible kitchen and bathroom facilities
- Widening doors for wheelchair access
- Ground floor level access
- Unrestricted parking access
Living Safely: Family Contact Numbers
If your tenant has a fall or you are unable to contact them and are concerned for their safety, it’s a good idea to have access to the contact details and phone numbers of close family members. Having a small number of people you can contact regarding your tenant can help ensure their safety and strengthen the lines of communication.
Elderly tenants can be more vulnerable to break ins and door to door scams. Ensuring the rental property is safe and secure can help protect your tenant against crime. To secure your property;
- Always change the locks between tenancies
- Ensure all windows have good quality locks
- Ensure all external doors are well fitted
- Consider an alarm system
- Fit security lighting
- Fit a front door buzzer or peep hole to allow tenants to check who’s at the door before answering
Evicting An Elderly Tenant: The Right Way
For elderly tenants, finding a new rental home can prove more difficult, particularly if they suffer from age related health issues. If your tenant is late on rent payments or if there are any property maintenance issues, try to find a solution before beginning the eviction process.
For example, helping the tenant set up automated rent payments or providing advice on where to find government financial support could make all the difference. Likewise, encouraging your tenant to employ a cleaner or approaching family members for help could solve any property maintenance issues.
However, if there is no alternative and you need to evict your tenant, here’s some advice;
- Seek legal advice before proceeding
- Always follow the correct laws, regulations and procedures
Protecting Your Property
For some older people, property maintenance becomes harder as they experience reduced mobility. This can be a concern for landlords of furnished properties, worried about damage beyond fair wear and tear.
To protect your property long term, always invest in a professional property inventory report as evidence of the condition of the property at the start of the tenancy. This way, you will be in a better position to recover any costs at the end of the tenancy.
Get Help Being A Responsible Landlord
Renting to elderly tenants can be very rewarding, as older tenants tend to look for longer tenancies. However, renting to this tenant group can require certain adjustments and property management tasks that take up time.
If you rent to elderly tenants, investing in a professional property inventory service can save you time and help to ensure you’re fulfilling all your obligations as a landlord.
From regular property inspections to property inventory reports – No Letting Go provide a wide range of property services across the UK.
Browse our full list of property inventory services to find out how we could help.